Lock Checked LuggageSome suitcases come with locks pre-installed that require a combination in order to open the bag. If your suitcase does not have this, you can invest in a TSA-approved luggage lock to keep your valueables safe.
According to the Department of Transportation, luggage theft is a common problem. U.S. airlines reported more than three mishandled bags for every thousand in March. More than 1 million bags were stolen in 2018. It resulted in $1.2 billion in missing valuables.
Putting a lock on your bag is not obligatory, but you might still consider getting it. These locks won't stop the thief from stealing your suitcase or bag, but they might prevent them from stealing the things you have inside. Most thieves don't really like to complicate their life and deal with lock picking.
Once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags' contents - subject to depreciation and maximum liability limits.
A stolen luggage report can also be filed with the airport police, in the event your property is recovered on baggage handlers or other employees. If you believe items may have been stolen during security screening, you can also file a report with the TSA.
“Of all national airlines, American Airlines lost the most bags in 2022, losing 850 bags per 100,000. That was followed by JetBlue, Alaska Airlines, and United Airlines,” Travel and Leisure magazine reported in a recent article published before the holiday meltdown.
You should keep them in your carry-on bag or personal item. This includes items such as cash, jewelry, electronics, documents, medications, keys, and anything else that you cannot replace or recover easily. These items are more likely to be stolen or lost from your checked luggage.
Mishandled baggage rate almost doubled globally in 2022 as airlines scrambled after Covid. It was the year of “the summer of lost luggage”, in which travellers across the world told stories of disappearing bags as the aviation industry struggled to keep up with rebounding demand.
Without access to a master key, baggage handlers, hotel staff and others in the luggage transport chain should not be able to open these locks. Yet that's the fatal flaw – the master key, or backdoor into a supposedly secure system.
You can put a lock on your luggage if the zippers are designed for an external lock. But a much better and safer choice is luggage that comes with TSA-approved luggage locks built in.
A TSA lock is one to which only TSA officials have a key. You set the combination yourself and, if a TSA agent has to look inside your bag because they see something suspicious on the scanner, it can be easily opened with their master key.
Allegiant AirAllegiant is also the U.S. airline least likely to mishandle your luggage, according to the 2021 Air Travel Consumer Report. Over the 12-month period studied, Allegiant handled 446,862 bags and just 877 were mishandled. The airline only mishandled 1.96 bags out of 1,000.
Allegiant Air topped the list for the second year in a row for the best luggage handling, with only 0.15% being mishandled. It was followed by Southwest and Hawaiian at about equal rates.
Why Do Airlines Lose Luggage? As with anything, accidents do happen. The leading cause of lost luggage is the mishandling of the bags between flights or from the sorting office to your airplane. Depending on the airport you fly out of, the actual sorting of luggage is done by a robot or workers.
Baggage handlers, airport security, and TSA agents may have access to your luggage behind closed doors. While most of these individuals are just trying to make an honest living, there have been numerous documented instances of airport personnel stealing from passengers' bags.