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How do I add a Railcard digitally?

If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.



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The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.

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After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.

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We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.

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Follow. Unfortunately not. You should always check that the discount you expected has been applied before completing your ticket purchase. If you want to apply the discount once the ticket has been bought you will have to cancel your ticket and start again.

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A: If you opt for a digital Railcard, you must provide a photograph.

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Unfortunately, you can only have one version of your Railcard – either plastic or digital.

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A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.

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Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away.

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Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.

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If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.

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