How do I become a successful hotel receptionist?

To become a Hotel Receptionist, you'll need to have:
  1. Clear speech.
  2. A polite manner.
  3. A high standard of personal presentation.
  4. Excellent verbal and written communication skills.
  5. A good telephone manner.
  6. Customer service skills, patience and tact.
  7. The ability to be calm and well organised, even when working under pressure.




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But working shifts can be tough too, your body needs to learn to adjust fast to getting up very early some days and going to bed pretty late others, the real challenge for many of us comes when one day you need to work until late in the evening and next day (with barely 4 hours of sleep) you must be up on your feet ...

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The job of a front desk executive is intense and demanding. However, it can be very rewarding, especially for an employee who does their job efficiently.

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It's emotionally and psychologically taxing to work in a hotel. At the front desk, you're the person guests think to call and yell at - not the people who're actually the culprit.

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