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How do I board a train ticket online?

eTicketing - Your Ride is Just a Barcode Away
  1. Book Your Trip. The easiest way to book your trip is on Amtrak.com or the mobile app. ...
  2. Show Your eTicket. Open the eTicket on your mobile device and show the barcode to the conductor. ...
  3. One eTicket All Travelers.




To "board" using an online train ticket in 2026, the process has become almost entirely paperless across major networks like Amtrak, Eurostar, or Renfe. First, you purchase your ticket through the operator's app or website, which generates a QR code. You do not necessarily "board" the ticket itself; rather, you use the QR code to gain access to the platform or to show the conductor. At most modern stations, you will find glass barriers with scanners; simply hold your phone screen with the QR code facing the scanner to open the gate. Once on the train, keep your phone accessible. A conductor will eventually walk through the cabin and ask to see your ticket; they will use a handheld device to scan your code again. It is highly recommended to save the ticket to your "Apple Wallet" or "Google Wallet" or take a screenshot, as cell service can be spotty in tunnels or rural areas, and you don't want to be unable to retrieve the code when the inspector arrives. If your phone battery is low, many stations have kiosks where you can enter your "Booking Reference" to print a physical backup copy.

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It is recommended, but not required, to print out an updated copy of your eTicket (or obtain a new copy from a ticket agent or an Amtrak kiosk) after you have modified your itinerary.

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Show Your eTicket Open the eTicket on your mobile device and show the barcode to the conductor. You can even print your eTicket before you arrive at the station.

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Over the Phone You can get information and purchase tickets 24 hours a day by calling 1-800-USA-RAIL (1-800-872-7245). Julie, the Amtrak automated, voice-activated agent, is happy to help. Or, if you need live, personal assistance, just say agent or press the 0 button on your telephone.

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You can purchase tickets in person at any staffed Amtrak station. At most staffed stations, we accept Amtrak gift cards, credit cards, and debit cards with a credit card logo.

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No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.

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If you didn't get an email, make sure you check your junk/spam folders, in case it's hiding in there. If you still can't find it in your emails, or you've lost your already printed Print-Your-Own ticket, you can reprint it from “My bookings” on our website.

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Meanwhile, a paper ticket won't tell you when your flight is canceled. Plus, a poorly printed boarding pass can render your ticket useless at the gate. Hoeller points out that printing a paper ticket and neatly folding it into your passport is much easier than juggling between your personal items and phone.

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eTicketing is available on nearly all Amtrak train routes and Thruway connecting bus services throughout the nation. You'll receive your eTicket as a PDF attachment to your emailed receipt. You can even retrieve your eTicket in the app. Open the eTicket PDF on your mobile device.

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