If you can't provide an ID, you can send us an alternative document. This document must contain your name and any additional information required (e.g. mailing address or date of birth).
People Also Ask
You can have multiple drivers on the same Uber or Lyft car as long as they meet the requirements in their cities, including anything related to insurance, background checks, and minimum ages.
We don't allow passengers under the age of 18 to take Lyfts without an adult. If a driver believes a passenger might be underage, the driver may ask the passenger to confirm their age. Riders who receive multiple reports for appearing to be underage will need to go through an additional identity verification process.
With the internet-capable phone, open the browser and go to the Uber or Lyft homepage.From there, it's as simple as logging into your account and ordering a ride to your location. If you don't have an account, you'll have to create one and input your payment options before confirming your ride.
We understand that some people would prefer to talk to someone on the phone, so we created the option to call us to request your ride. 1-833-USE-UBER is available in the US where Uber is available. You can request your ride 7 days a week, from 4am – 10pm EST by phone.
Before requesting a ride, we may ask passengers to submit the following.ID submission: Scan a government-issued ID. If you can't provide a government-issued ID, there are other options listed under 'Accepted IDs'. Take a photo of yourself: Take and submit a photo of yourself.
Uber will complete a verification of the ID and also check that no other account is associated with that document. In some countries, Uber may also allow riders to take a photo of themselves to help verify their account.
Yes. When a trip request comes from a teen account: The teen is allowed to bring other riders with them, but those other riders must be 13 years old or older. Guest riders aged 13 to 17 must have permission from a parent or legal guardian.
Unaccompanied minors can only use Uber via an approved teen profile in an eligible city. So in any areas that doesn't have UberX Teen or teen profiles, riders under 18 can't use Uber alone. Minors can't request rides, and minors can't ride alone in an Uber even if a parent or guardian says that they requested the ride.
Yes. When a trip request comes from a teen account: The teen is allowed to bring other riders with them, but those other riders must be 13 years old or older. Guest riders aged 13 to 17 must have permission from a parent or legal guardian.
Age requirementPassengers must be at least 18 years old to sign up for a Lyft account, including Lyft Family accounts. We don't allow passengers under the age of 18 to take Lyfts without an adult.