How do I cancel my Deutsche Bahn subscription?

Refunding or cancelling your subscription is possible via the same platform which you used to purchase your ticket. For example, if you purchased your ticket on the BVG website you can cancel it there too. On the Deutsche Bahn website, you need to log in and then navigate to the page called My subscriptions.



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If you wish to claim compensation, please use our passenger rights claim form. To ensure that you receive your compensation and/or refund as easily as possible, Deutsche Bahn offers an accessible passenger rights claim form. You can download the form, fill it in and then and print it out.

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Online Via the Contact Form: The easiest way to cancel your BahnCard subscription is through their online contact form. Head over to this link, fill in the necessary details, and hit submit.

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BahnCards are issued for a specific person, they are not transferrable. 2. For online tickets (print at home, or tickets presented in the app), the name of the person travelling - or one of the persons, if it is a ticket for several persons - has to be entered during the booking process.

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You can use the following payment methods to pay our website or in the app: PayPal, giropay, direct debit, Apple Pay and credit card.

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