How do I cancel my Uber ride?

How to change or cancel your scheduled ride
  1. Tap your profile icon in the top right corner.
  2. Tap “Trips.”
  3. Tap the button in the top right and select “Upcoming” from the dropdown menu.
  4. Select the trip you'd like to change or cancel.
  5. Tap “Edit time” to change your ride, or “Cancel Ride” to cancel.




People Also Ask

You are not charged a cancellation fee if you cancel within 2-5 minutes of ordering the ride (the exact time varies depending on your location). You can also cancel without a fee if your driver is over 5 minutes late. UberPOOL rides are subject to a $2 cancellation fee immediately after ordering the ride.

MORE DETAILS

Uber's policy is to charge $5 to $10 if a trip is canceled 5 or more minutes after a reservation is made, however, they may waive the fee if you are not at fault.

MORE DETAILS

Uber immediately voids the hold, though it may take a few business days to reflect in your account (depending on your bank's policies). If you believe you were incorrectly charged a cancellation fee, please enter the date below and we'll get back to you!

MORE DETAILS

If you cancel less than 60 minutes before your reservation, you'll be charged the cancellation fee below for your driver's time. You will not be charged a cancellation fee if no driver has confirmed your trip yet. You will receive a notification when your driver is on the way.

MORE DETAILS

24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.


MORE DETAILS

Ways to get help
  1. Tap Help in the app menu to see answers to frequently asked questions.
  2. Don't see the answer you need? Scroll down to call us.
  3. You can also visit your local Greenlight Hub for assistance or submit a question at help.uber.com.


MORE DETAILS

Customers can request a ride by dialing 1-833-USE-UBER. You can book a ride on-demand or schedule one ahead of time.

MORE DETAILS

The Booking Fee is a variable fee that helps support Uber's regulatory, safety, and operational costs, such as the government-mandated commercial auto insurance we maintain on behalf of TNC/rideshare drivers and payment card fees.

MORE DETAILS

Since many drivers do both Uber and Lyft, sometimes requests come in at the same time and drivers will do this to have the passenger cancel so they get a cancellation fee, said Campbell. Some drivers are just trying to get the passenger to cancel so they can collect the fee.

MORE DETAILS

Uber riders don't have to have the app on their phone to request a driver. Riders can now call to book a ride on-demand or schedule one ahead of time.

MORE DETAILS

(kæns?le???n fi) Word forms: (regular plural) cancellation fees. noun. (Hospitality (hotel): Reservations and checking in and out) A cancellation fee is a sum of money you must pay if you cancel a hotel reservation after the cancellation deadline.

MORE DETAILS

Cancellation Charges mean those Charges that would have been payable by Customer with respect to the unexpired portion of the Minimum Contract Term or renewal period as a consequence of earlier termination.

MORE DETAILS