You can lodge an appeal with London Tribunals within 28 days of receiving a notice of rejection from us. London Tribunals will notify you and us of the hearing date. We will also receive a copy of your appeal. It is then our responsibility to either contest your appeal or decide not to contest it.
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Making an appeal
To appeal you need to complete the form sent with the notice of rejection.
Do not send this to us but to the address shown on the appeal form.
You may opt for either a personal or postal hearing.
Remember, you only have 28 days from the date of the notice of rejection to appeal to the tribunal.
If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.
The most common reason a fine was overturned was because the motorist should not have been charged in the first place, London Tribunals says. In 2020/21, almost two fifths of 11,597 closed congestion zone and Ulez appeals were upheld. 'You have 28 days from the date you receive a penalty charge notice to appeal.
If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.
In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.
What happens if you do not pay the ULEZ charge? Drivers entering the ULEZ, have the option to pre-pay the fee or pay by midnight on the third day after the journey. However, if drivers choose not to pay the £12.50 daily rate, they could be met with a Penalty Charge Notice (PCN).
Decision to prosecuteTfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.
The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.
If you travelled using a paper ticket or a National Rail smartcard and want to apply for a service delay refund, call us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply). You may need a copy of your ticket during the application process.