How do I change my JR ticket time?

Changes to a reservation prior to receipt of the ticket cannot be made at the station ticket counters. You must make the change yourself using JR-WEST ONLINE TRAIN RESERVATION. Conversely, if payment was made at a station, changes cannot be made online.



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Enjoy the flexibility of changing the dates and times of your departure and/or return trip or feel free to upgrade your seat or sleeping options. Changes can only be made if there is an email address on file through Amtrak.com or modify reservations through the Amtrak App.

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Yes you can change your reserved tickets at any time. Just go to the ticket window at any JR station and tell the staff you wish to make a change.

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If you miss your train, then you are allowed to take the next train, but will have to take a non-reserved seat (and risk standing). You can ask JR Staff to rebook, but this will be at their discretion. You can always change seating up to 6 minutes before departure at any ticket desk.

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You will be allowed one seat reservation per trip. If you miss your train, then you are allowed to take the next train, but will have to take a non-reserved seat (and risk standing). You can ask JR Staff to rebook, but this will be at their discretion.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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Speak to the train staff to find out if you can board the next train with your existing ticket, they may advise you to go to the ticket office at the next station to exchange you ticket for a new one, free of charge. If you are traveling with one of the following carriers.

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If the conductor discovers the error, then your chances of a fine increase. Bottom line is that getting on the wrong train is your mistake and you'll incur the cost of any changes. The type of ticket you hold will determine whether you can exchange it at full or partial value or whether you'll need to buy new tickets.

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