How do I change my Uber account with a new phone number?

Updating your phone number if you are logged in with full access to your account:
  1. Navigate to the Account tab (icon of a person).
  2. Tap Profile.
  3. Tap Update next to your existing phone number.
  4. Enter your new phone number.
  5. Enter the six-digit verification code that was sent to your new number.




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You can reset your password online and via the app by selecting “Forgot Password? “. Then, just enter your email address and an email with a reset link will be sent to you immediately. Once changed, you should be able to login again.

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24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.


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If you can't sign in to your account because you forgot your password, you can reset it during login by selecting I forgot my password. If you need help with something else, select your issue below to get the fastest help: I left my phone in a vehicle. I lost access to my phone number or email.

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uber allows only one account for one number. you can not open another account with same old phone number.

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If you suspect that someone else used your account or there is suspicious account activity, you can contact us at the link below to have us help manually review your account.

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Can I create a new Uber account with the same device but a new phone number? Yes, you can create a new account with different phone number using same device. Please don't attempt to create more than 5 accounts using same device.

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Only one phone number is designated to one Uber account. How can I open another Uber account with same phone number? Yes, you can open another account with the same phone number but with different 'email and user-name'.

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Yes, you can create a Uber account without using a phone number. You can use temporary or virtual phone numbers to sign up with Uber without buying a sim card.

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Go to Account and select Settings in the app. Scroll down and tap Family. Tap Add member and select people from your contact list to send them an invitation to join your profile. Please note: you must have the latest version of the app to set up a Family profile.

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No you can not. Your account is connected to your drivers license, and background check. They will see you have been deactivated and will not approve you.

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It can also help you order Uber rides for another person outside the family, as who you add to your Uber family account is up to you – you can use your Uber account for a friend, a relative, a nanny or anyone who you want on it. Just head to the “Settings” section of the Uber app to set up a Family Profile.

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Call Uber on the phone Uber has a 24/7 local support line for general customer service: 800-593-7069.

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Uber doesn't have email support. You can contact them by their app.

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Wherever Uber is available in the US, you can call 1-833-USE-UBER (1-833-873-8237) 7 days a week, from 4am to 10pm ET. You can request a ride anytime, 24/7, in Uber's mobile app or online.

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When making your first booking or changing your phone number:
  1. Follow the prompts to enter your phone number.
  2. Select Send verification code.
  3. You'll receive an SMS with a verification code.
  4. Enter the code and select Verify code.


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Visit the website. Did you leave your phone behind in the ride? Don't panic – all is not lost. You can also contact your driver for a lost item by going to the Uber Help feature on the website, signing in and selecting “Trip issues and refunds” (you can also report any other trip issues online from this page).

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Uber will never call, text, or email you to request your password, verification code, or banking details, so be cautious of anybody contacting you this way and asking for this information. And never add someone else's credit or debit card to your account.

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People you share your trip with will see where you are on a live map, trip status, and details like your name, phone number, and license plate number. They won't see your rider's trip route or any information about your riders.

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