How do I claim EU261 compensation with Ryanair?

How to claim EU261 Ryanair? To make a claim for EU261 compensation with Ryanair, you'll need to fill in an EU 261 form, which you can do via the EU261 Claim Help Center on the Air Advisor site. It's also possible to do this form via the Ryanair site.



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Customers with valid claims who claim directly from Ryanair will receive 100% of their EU261 compensation entitlement without the deduction of these excessive “claims chaser” fees.

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If you wish to apply for a refund, you must complete our customer verification process by: Downloading, completing and submitting the customer verification form here. Ryanair will then process the refund directly to you. Why is my refund amount different to what I paid?

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Compensation claims with Ryanair usually take at least 3 months. Take this into account — you won't be getting the money immediately after filing compensation claim. Add at least a couple more months, if the case will be taken to court.

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So in accordance with EC261, the compensation amount for flight delays is: 250€ for flight of 1,500km and under. 400€ for flights travelling between 1,500km and 3,500km. 600€ for flights over 3,500km.

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When an EU261 flight is canceled, you have the same claim for compensation as when a flight is delayed. Similar to flight delay compensation amounts, you are entitled to reimbursement when a EU261-covered flight is canceled of up to 600 euros ($645).

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If your flight has been cancelled; If you have experienced a flight delay of over 5 hours; If your scheduled time of departure is delayed by at least 5 hours; In the case of a very serious illness or bereavement of a booked passenger or bereavement of an immediate family member who is not travelling with you.

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Once you submit the complaint form to the airline, you should wait for their reply. If they fail to get back to you within two months, or you are not satisfied with their reply, you can move on to the next phase of the flight compensation claim.

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If departing from a non-member country, the airline must be licensed in a Member State. The EU recently expanded this rule to include flights departing from the EU to the U.S. and some other countries, and even connecting flights within the U.S. operated by U.S. partners of EU airlines.

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Ryanair is obliged to either reimburse you or offer you alternative transportation to your destination. You're eligible for a stay in a hotel, including transport to and from the airport. Contact Ryanair customer service directly and ask that confirmation of your hotel room and transfers to be provided in writing.

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Tweeting at the airline's customer service team, submitting a request for compensation online or writing a letter the old fashioned way are other options that have met with success…

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If your flight has been cancelled or delayed 3 hours or more (on arrival) and is caused by a reason within the control of Ryanair, you may be entitled to compensation, click here. Expenses claims will not be accepted for delays less than 2 hours.

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