Currently, Favorite Driver is only available for scheduled rides that are scheduled at least 30 minutes in advance. To add drivers to your Favorite Driver list you can simply tap the “Favorite” button when you are on the rating page for your current Uber ride.
After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.
Yes the driver will get a notice probably within a couple of hours. Usually the notice will say “A recent passenger has said some of your driving practices have been unsafe.” Then depending on what you say they may just let it go with a warning or they may get suspended until Uber deems them safe to return to driving.
In the high-tech world that offers you the opportunity to hail a ride through an app on your mobile phone, you might think it's easy to choose whether you would like a man or a woman driver. Not so fast — neither Uber nor Lyft offer you the choice to choose the sex of your driver.
Since Uber is GPS based a passenger gets the closest driver to him/her. The only way that one could use the same driver is to book the ride when that driver is online and is the closest driver to that particular passenger. You can't.
A driver who steers, brakes, changes gears, and accelerates smoothly is a good driver. Smooth driving also places far less stress on the mechanics of a vehicle, thus avoiding unnecessary and inconvenient breakdowns. It's important that drivers employ defensive driving when on the road.
Threatening and rude behaviorAggressive, confrontational, and harassing behavior is not allowed. Don't use language or make gestures that could be disrespectful or threatening.
Driver screeningEveryone who drives with Uber is screened before their first trip. ¹ In addition, Uber reruns these driver screenings² at least every year and uses technology to look for issues in between.
Uber, Lyft and several other ride share systems use GPS tracking devices from a trusted dealer such as GPS Leaders to track the driver's location and also follow the rider. They also install the accelerometers to determine how fast the drivers corner, start and stop.
You'll see how many drivers gave you a stellar 5-star rating, how many handed out the dreaded single star, and everything in between. The ratings breakdown is available to all Uber users right in the Privacy Center, which can be accessed by logging into your account online or in the app.