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How do I contact Cabify?

How can I contact Cabify?
  1. Open the menu by pressing on your photo / person icon.
  2. Press 'Help'
  3. Select 'I want to contact Cabify'
  4. Choose the relevant options.
  5. If necessary, select the journey and explain the reason for contact.
  6. Attach a file if necessary.
  7. Press 'Submit'




People Also Ask

The Cabify app needs to be sending and receiving quite a lot of information in order to work. If it won't connect properly, the most likely scenario is that you don't have a strong internet signal. Try moving to a place with better coverage.

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All rides are geolocated and we reveal the identity of every driver so you feel safe. You can select a contact to send your location to automatically anytime you request a Cabify ride.

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We were born in 2011, in Madrid, and within a few months we expanded to Latin America. We currently operate in Argentina, Brazil, Chile, Colombia, Ecuador, Spain, Mexico, Peru and Uruguay.

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Cabify's prices and perks Although taxis are pretty cheap and very well regulated in Barcelona, Cabify provides an even cheaper option than the taxi service. Unlike Uber, Cabify charges by distance traveled and the quickest route is always chosen, so the price doesn't change depending on traffic.

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Cabify – the best Uber alternative in Spain It operates much like Uber, with a similar interface and pick-up system that displays the upfront cost prior to booking. In addition to the Cabify Classic, you can hail luxury and tailored rides including Cabify ASAP, Cabify Plus, Cabify Group, and Cabify Kids.

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With over 42 million registered users and 1.2 million drivers, Cabify employees over 1,000 people in Spain and Latin America. Our Standards: The Thomson Reuters Trust Principles.

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You can order a Cabify on your account for someone else through the web or app. Press 'Order a ride'. When your driver has been asigned, open the chat with the driver by tapping on the 'Contact' option. Write a message indicating the name of the person who will ride with us.

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Although taxis are pretty cheap and very well regulated in Barcelona, Cabify provides an even cheaper option than the taxi service. Unlike Uber, Cabify charges by distance traveled and the quickest route is always chosen, so the price doesn't change depending on traffic.

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All rides are geolocated and we reveal the identity of every driver so you feel safe. You can select a contact to send your location to automatically anytime you request a Cabify ride. With our safety button, you can contact us, call emergency services, or share your ride. We are with you every on every ride!

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Bear in mind these differences between the categories: In a Cabify, you'll pay an upfront price that won't change if you hit traffic. With a taxi, you'll see the estimated price range and then pay depending on the taximeter.

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We were born in 2011, in Madrid, and within a few months we expanded to Latin America. We currently operate in Argentina, Brazil, Chile, Colombia, Ecuador, Spain, Mexico, Peru and Uruguay.

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Before you can order a Cabify, you need to add a payment method to your account. This can be a debit/credit card (depending which country you're in) or PayPal. We do not currently accept prepaid cards. Alternatively, if our cash service is operational in your city, you can choose to pay in cash instead.

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Spain: Alicante, A Coruña, Barcelona, Benidorm, Madrid, Malaga, Marbella, Murcia, Santander, Seville, Valencia and Zaragoza.

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If you're using a Spanish rideshare service (like Cabify and BlaBlaCar), tipping is not required. But if you receive especially good service, you can leave a tip in the app afterward.

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Cabify – the best Uber alternative in Spain Operating much like Uber, Cabify is one of the most commonly used alternatives to Uber in Spain.

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