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Royal Caribbean's onboard messaging system is now free: Here's how it works. Royal Caribbean's chat feature in its app is free for everyone now, but how well does it work? As of January 1st, 2023 the onboard messaging system on all Royal Caribbean ships is now complimentary for all guests to use during their voyage.
The other methods of contacting Royal Caribbean customer support will be sufficient for most issues, but for escalating a problem, emailing the CEO might work for you. Michael Bayley's email is [email protected].
Download the cruise line's mobile appMost cruise lines have a mobile app that allows you to talk with people onboard. You may, however, have to pay extra for this service. Norwegian Cruise Line, for instance, charges $9.95 per person for their Phone and Messenger Package.
Our Best Price Guarantee lets you take advantage of a better price within 48 hours from the time you booked— just give us a call or use our online form. You'll receive the difference as a non-refundable onboard credit inside final payment or rate adjustment outside final payment. Was this content helpful?
Technically, no one needs the app at all. We like using the app and we both have it, but if you are talking about for check in purposes, you only need 1 per reservation, and you don't even need 1, you can print your setsail pass.
Of course, those who purchase an internet plan have the ability to use chat apps like iMessage, WhatsApp, or Facebook Messenger, but Royal Caribbean's app chat function is the perfect answer for those who want to stay connected to each other on the ship but don't need or want wifi for anything else.