How do I extend my travel voucher?

If you have an airline voucher that's expiring soon, the first step is to reach out directly to the airline. Many airlines are extending voucher expirations as the industry continues to come out of the pandemic. Be polite but persistent in asking how the airline can help make this right for you.



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If your travel voucher is about to expire, the first thing that you should do is contact the airline that issued the voucher. Many airlines have been extending vouchers that were issued over the past two years. If the airline won't extend your voucher, you may still have options.

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Travel using a flight credit must commence on or before the expiry date. Travel using a trip credit must be booked on or before the expiry date. AA will not reissue or otherwise extend an expired flight or trip credit, so don't take any chances: Use it or lose it.

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What's the law? The U.S. Department of Transportation (DoT) is clear on the issue of refunds: if your flight is canceled by the airline and you choose not to travel, you are entitled to a refund. That means the dollar amount you paid, not a voucher for the equivalent to use with the airline.

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To request a flight change, call or email the airline or travel agency. Make a note of your reservation number and travel dates. Explain to the customer support operator why you need to change your ticket and inquire about alternative flights that will better fit your needs.

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If you won't be able to travel or book a trip before your voucher expires, and your airline's policies don't allow you to extend the deadline by booking a new flight and canceling it, consider calling the airline's customer service. Explain your situation, and politely request an extension on your travel voucher.

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Chapter 1: Vouchers Introduction A voucher is a claim for reimbursement of actual expenses you* incurred and payment of allowances you earned while you were TDY. Once you complete your trip, DoD policy mandates travel voucher submission within five working days of returning from TDY.

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What is a travel credit? When travel has been disrupted or cancelled, and the booking conditions of the reservation don't permit a refund, sometimes a travel supplier will allow the amount booked to be used as a credit for future travel.

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What are annual travel credits? Annual travel credits are reimbursements for certain travel expenses. They take the form of credits on the cardholder's statement. The Chase Sapphire Reserve®, for example, offers $300 per year in travel credit.

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While credits can be used on as many flights as needed until they're fully used, vouchers can be used only on one flight, with any leftover value going to waste.

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Additional options to check the status of your voucher include: Call the self-service telephone line at 1-888-332-7366 (DSN 699-0300) to find out if your voucher has been paid. This is for travelers not using DTS.

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If you are not satisfied with the new flight, you can ask for a full refund. Online cancellations can be made if you booked your flight through British Airways. The customer service portal allows you to request a refund online. Or, you can contact British Airways offline.

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