How do I find my senior railcard app?

Please note that the Railcard app is available to download from the Apple Store and the Google Play store. A: Check your mailbox (including your junk mail) for an email from our Railcard team. If you still can't find it, you will need to click 'Manage my Railcard' on the website or homepage to log in to your account.



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Your digital Senior Railcard lives on your phone under 'Railcards' in the account section of the Trainline app.

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If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.

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A: Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.

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On Android – open the Google Play Store, tap 'Menu', then 'My apps & games'. Apps with an update available are marked, 'update', and you can click this button to update them. On iPhone – open the app store, search for the Railcard app, click on it, and then click the blue 'update' button.

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The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.

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Senior Railcard holders can also register their Railcard discount onto an Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.

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If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.

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You can get an older person's bus pass when you reach State Pension age, which is currently 66 for both women and men. If you're 60 or over and live in London, then you can get free travel on buses, trains and other modes of transport in and around London with a 60+ London Oyster photocard.

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We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.

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The Network Railcard is designed to promote off-peak leisure travel. This means that it encourages people to use trains outside of the busy commuting period which occurs before 10:00am Monday to Friday.

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In most cases, your digital Senior Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Senior Railcard.

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If you live in England or Wales In England you can get a bus pass for free travel when you reach the State Pension age. If you live in London, you can travel free on buses, tubes and other transport when you're 60, but only within London. In Wales you can get a bus pass when you reach 60.

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Once you reach the eligible age, you can apply for a free Older Person's Freedom Pass(www.londoncouncils.gov.uk opens in a new tab). This is in line with the State Pension age, which is currently 66. The Freedom Pass offers: Free travel on bus, Tube, tram, DLR, London Overground, and Elizabeth line services.

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English National Concessionary Travel Scheme (ENCTS) passes (or bus passes as they are often referred to) are not valid on all trains. There are some exceptions to this where these passes can be used in local areas, subject to local authority policy.

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