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Where is my Senior Railcard on the Trainline app?

Your digital Senior Railcard lives on your phone under 'Railcards' in the account section of the Trainline app.



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To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

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Please note that the Railcard app is available to download from the Apple Store and the Google Play store. A: Check your mailbox (including your junk mail) for an email from our Railcard team. If you still can't find it, you will need to click 'Manage my Railcard' on the website or homepage to log in to your account.

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We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.

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A: Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.

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To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

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On Android – open the Google Play Store, tap 'Menu', then 'My apps & games'. Apps with an update available are marked, 'update', and you can click this button to update them. On iPhone – open the app store, search for the Railcard app, click on it, and then click the blue 'update' button.

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Senior Railcard holders can also register their Railcard discount onto an Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.

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If you have purchased a digital Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.

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How do I use it?
  1. Buying tickets online. Select the Senior Railcard option from the railcards dropdown.
  2. Using the ticket machine. Once you've chosen your route, select the Senior Railcard button.
  3. In the ticket office. Show your Senior Railcard when buying your ticket.
  4. On the train.


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Your Railcard is not valid during the morning peak period when travelling between two stations in the Network Railcard area of validity. Check locally to confirm morning peak times as these do differ. This restriction does not apply on public holidays.

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If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.

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Once downloaded, open the app and tap on the '+' symbol on the 'Your Railcards' screen. The 'Add Railcard' screen will then show, and you will need to tap on the '+' symbol under 'Add an existing Railcard' to enter your download code and add your Network Railcard.

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Travel light with 1/3 off fares plus great deals on meals, days out and so much more with a Senior Railcard. The Senior Railcard also acts like a discount card where you can get great offers and deals, with discounts on food, museums and more!

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Click on 'More Options' and scroll down to find the promo code box. Enter your voucher code in the box and click on 'Get times and dates' to view the fare options. Complete your booking and payment. Enjoy the journey!

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