How do I get a plastic Railcard?

To buy online, simply click 'Buy Now' on the website homepage and follow the instructions on the screen. Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'.



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At a station You can also apply for your Railcard by visiting any staffed station ticket office within the Network Railcard area and get your Railcard on the same day! Just be sure to allow yourself plenty of time between purchasing your Railcard and before you need to depart for your journey.

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Once your online payment has been successful you will receive an email confirmation and acknowledgement of your application number (this confirmation cannot be used to buy discounted tickets). If you have ordered a plastic Railcard, please allow 5 working days for delivery.

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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

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Yes. You can buy a 1-year Family & Friends Railcard over the counter at all staffed station ticket offices.

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Yes, you can. Simply click 'Buy Now on the website homepage and follow the instructions on the screen. Please note that you will need to provide a valid passport or UK driving licence or EEA National Identity Card number to prove your date of birth and a digital passport-style photo.

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Unfortunately, you can only have one version of your Railcard – either plastic or digital.

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To buy online, simply click 'Buy Now' on the website homepage and follow the instructions on the screen. Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard.

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You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.

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Physical Railcard: we aim to dispatch your Railcard within one working day of you ordering it, but it's probably best to allow up to 5 working days for your Railcard to arrive.

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If you bought your physical Railcard at a rail station, you must carry your separate 16-25 Photocard that was issued at the time of purchase (or where appropriate a 'Permit to travel without Photocard') and you must present this in any circumstance where you present your physical Railcard (i.e. when buying tickets and ...

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If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.

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If you bought it at a station, provided you can produce the completed Receipt portion of your original application form, then you can apply for your lost or damaged Railcard to be replaced at any staffed station ticket office.

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National railcards They cost £30 (£20 for the Disabled Persons card). Not just for Brits! You don't need to live in Britain or be a UK citizen to be eligible. However, they can only be posted to UK addresses.

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Can visitors to Britain buy a Railcard online? A: Yes, you can. Simply click 'Buy Now on the website homepage to get started.

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