How do I get WIFI on my Eurostar?

How does wi-fi work on board?
  1. Go to your wi-fi settings and choose EurostarTrainsWiFi.
  2. A form will pop up. Just fill it in and click Submit.
  3. Click Connect on the next page to get online.




To access the complimentary Wi-Fi on a Eurostar train in 2026, you simply need to connect your device to the "EurostarTrainsWiFi" network once you are on board. After selecting the network in your settings, a landing page should automatically appear in your browser; if it does not, you can manually navigate to register.onboard.eurostar.com. You will usually be asked to enter your name and coach/seat number or email address to register. The service uses a combination of satellite and terrestrial 4G/5G signals to maintain connectivity as you travel at 186 mph through the countryside and even deep within the Channel Tunnel. While the connection is generally stable enough for emails, social media, and light browsing, higher-tier passengers in "Business Premier" or "Standard Premier" often receive a prioritized, faster connection with more bandwidth. It is worth noting that the on-board portal also provides access to a selection of movies, magazines, and real-time journey tracking to keep you entertained throughout the trip.

People Also Ask

How does Eurostar check-in work? Once you've scanned your ticket at the gates, you'll join the baggage check, identical to what you have at an airport. After that, you'll enter a line for passport inspections. For EU passengers, there are also electronic gates which you can use if you have an e-passport.

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Yes. Train journeys are thirsty work, so we have all your food and drink needs covered. Eurostar Café offers a wide range of meals, snacks and drinks. If you are travelling in Premium, a catering service at your seat is included with your booking.

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Eurostar recommends that you get to London St Pancras around an hour and 15 minutes before departure. This will give you enough time to clear security and passport control (for both the UK and France), and then wait in the departure lounge until the platform is announced.

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Items containing incapacitating substances such as gas guns, tear gas sprays, mace, CS gas, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners.

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On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.

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Yes. There are toilets at the end of each coach, as well as disabled toilets and baby changing facilities on board. If you'd like to make sure you're sitting nearby, go to Manage a booking to choose your seat.

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The Eurostar requires passengers to wear face masks on board its services, unless they are exempt from wearing the coverings. The operator told ITV News London face coverings will remain mandatory on board and in all of its stations in the UK as well as in Europe.

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Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.

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Is it worth the extra money to upgrade from Standard to Standard Premier? I would say yes, because in Standard Premier, you can get a face-to-face seat with just the two of you, which makes the journey more romantic. We have always done Standard Premier, and have felt that it was a value to us.

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Our trains are fully booked Weekends and bank holidays in particular are always very busy so try looking at another date if you can.

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All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive. Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer.

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Where you print your Eurostar tickets depends on where your trip is departing from. But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.

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