How do I know if I have to pay Congestion Charge?

You need to pay a daily charge if you drive within the Congestion Charge zone 07:00-18:00 Mon-Fri, 12:00-18:00 Sat-Sun and bank holidays. No charge between Christmas Day and New Year's Day bank holiday (inclusive).



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How can I pay the London Congestion Charge in advance? You can pay Congestion Charge up to 90 days in advance of your journey either online or by phone. Driving before 7am or after 10pm means you will not have to pay the Congestion Charge.

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The ULEZ operates across all London boroughs, and the M25 is not in the zone. The charges only need to be paid if you drive your vehicle within the zone. Parked vehicles are not subject to any charges. As well as ULEZ and LEZ charges, you may also need to pay the Congestion Charge.

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If you don't pay by midnight on the third day after travel in the zone, you will receive a Penalty Charge Notice (PCN). Not all drivers have to pay. Find out about discounts and exemptions. You can pay the Congestion Charge in several ways.

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There's a £160 fine if you don't pay the ULEZ penalty charge within three days, and you've got 28 days to pay. It goes down to £80 if you get it to TfL in 14 days. TfL sends you a Penalty Charge Notice (PCN) if you've got a fine.

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Avoiding a congestion charge can be simple, if you follow the below suggestions:
  1. Plan Your Visit Properly. ...
  2. A Free Parking App. ...
  3. Congestion Charge Zone Map. ...
  4. Avoiding The CC Zones. ...
  5. Be Aware of Driving Surroundings. ...
  6. Opt For a Low Emission Car. ...
  7. Alternative Transportation. ...
  8. The Tube.


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You must pay the Congestion Charge if you drive a combustion-engined vehicle, including hybrids, into London during its operating hours. However, beginning in December 2025, even drivers of zero-emission vehicles will be compelled to pay.

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How do I make a complaint?
  1. Make a complaint online.
  2. Phone: 0343 222 2222 (TfL call charges) International : +44 343 222 2222. Textphone: 020 7649 9123 if you have impaired hearing. Please make sure you have all the relevant details to hand before calling.
  3. Write to: Customer Services Manager. Congestion Charging. PO Box 344.


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Diesel cars that meet the ULEZ standard are generally those first registered with the DVLA after September 2015, while compliant petrols tend to be vehicles first used after 2006. Owners of vehicles that don't meet the following emissions standards have to pay the daily ULEZ charge.

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Drive a lower emission car if possible. Electric cars are exempt from the London Congestion Charge. If you're only visiting for the day, consider parking outside the zone and using public transport for the rest of your journey.

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