You may dispute the toll violations if you believe you are not responsible for them. To do this, contact the E-ZPass Customer Service Center at 718-313-9414 to speak with a customer service specialist regarding your outstanding toll violations and ask for further explanation regarding the dispute process.
Your TOLL BILL will show a Due Date and you must pay in full by the stated date. Failure to pay the TOLL BILL in full by that date will result in additional fees and may include Violation fees of $50 per unpaid toll transaction.
The only reason that I can see tolls being so expensive in the NYC area is that New York and New Jersey governments use them as a source of general revenue. With so many drivers having no choice but to take bridges and tunnels to get to work, that's quite a considerable revenue stream.
In addition to suspending your license, the MVC can also prevent you from driving your car by suspending your vehicle registration. A suspended registration can result from offenses such as driving without insurance. Soon, the MVC may start suspending vehicle registrations if you fail to pay tolls.
For those drivers without an E-ZPass, a picture of your car's license plate will be taken and a Tolls by Mail bill will be mailed to the registered owner's address. Please be sure to keep your car's records up-to-date with the DMV. If you received a Tolls by Mail bill, you can pay for it here.
NY Thruway toll paymentsThe Berkshire Connector costs $1.03 (or $0.79 if you have an E-ZPass) to travel between the Massachusetts state line. The Grand Island Bridges cost $1.24 (or $0.95) to cross and the New Rochelle – $2.16 (or $1.66 for E-ZPass handlers). New York Thruway is all-cashless.
The state-of-the-art system collects tolls at highway speeds via E-ZPass and Tolls by Mail, detecting classes of vehicles and applying the correct charge. If you have E-ZPass, your toll is collected using the same process that you are already familiar with.
Tolls can take up to 14 days to be available to pay. The text message will include a link that will require you to enter your date of travel and vehicle registration information.
Pay Toll(s) With CashThe Toll Roads have partnered with PayNearMe to give drivers the option to pay tolls, replenish FasTrak® accounts and resolve violations with cash at more than 40,000 participating retailers nationwide, including: 7-Eleven, CVS Pharmacy, Family Dollar, Walgreens, Walmart and more.
No E-ZPass tag - Drivers without a valid E-ZPass tag in their vehicle are mailed a bill for their tolls, usually within 30 days. A photo of the vehicle's license plate is taken at the time of the transaction and the plate number is used to obtain the vehicle's registered owner information.