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How do I order a taxi on Bolt?

Requesting a ride with the Bolt app is simple. Choose your destination, add extra stops if needed, select the preferred category then confirm your request.



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Rides can be reserved by tapping the Reserve a ride icon on the home screen and entering your desired ride details - pickup time and location, and destination. You can reserve a ride from 30 minutes to 3 days before your expected pick-up time.

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Easily request a ride with the Bolt app:
  1. Open the app and set your destination;
  2. Request a driver to pick you up;
  3. See your driver's location on the real-time map;
  4. Enjoy the ride to your destination;
  5. Leave a rating and pay.


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In terms of pricing, Bolt is generally cheaper than Uber, but the rates can vary depending on the city and the time of day. Furthermore, both Uber and Bolt have options available to send packages, which is more convenient (and often cheaper) than delivering an item yourself.

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1.2 When using the Bolt app, the user can choose whether he/she wishes to pay in cash or via in-App payment for the transportation service to the driver. Once a payment option has been selected, the user cannot change this.

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Running an app which requires location services to be switched on might be tricky if your internet connection is limited. If that's the case but you still need a ride, just open a browser on your computer or phone and request a Bolt without opening (… or even downloading) the app.

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During the installation of the Bolt app, the mobile number of the Bolt service user is linked to the respective user account and added to the database. 1.2 When using the Bolt app, the user can choose whether he/she wishes to pay in cash or via in-App payment for the transportation service to the driver.

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24/7 Airport Transfers | Bolt. Get a ride in minutes!

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Uber. Uber is a ride sharing app that connects passengers with drivers. With a presence in over 40 countries and over 100 cities around the world, Uber lets you... Is this a good alternative for Bolt: Fast Affordable Rides?

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Verdict: Both Uber and Bolt have intelligent safety features, but in comparison Uber seems to have more safety features than Bolt has.

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Transportation of luggage and other items belonging to the client can be carried out both in the trunk and in the passenger compartment of the car, provided that the luggage passes freely through the doorways of the car.

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You can use any debit or credit card when shopping on the Bolt Merchant Network. Once you've entered your payment information the first time, Bolt will remember your billing details. You do not need to re-enter card information, your shipping address or select the preferred card when using Bolt for future purchases.

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Bolt is available in 500+ cities. See for yourself!
  • Cameroon.
  • Mali.
  • Mozambique.
  • Nigeria.
  • Tunisia.
  • Uganda.
  • United Republic of Tanzania.
  • Zambia.


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Bolt charges a 15% to 20% commission from the final price per order depending on the city. Commission fee applies to both cash and card rides and cancellation fees. Commission doesn't apply to tips, bonuses, additional airport or toll fees.

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