How do I recover my Uber account?

You'll need to enter your email address or mobile number associated with your Uber account. You'll receive an email in a few minutes. This email includes a link to reset your password.



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Lost a phone? Head to t.uber.com/lost and log into your Uber account on your web browser. Instead of entering your phone number, simply enter a family-member or friend's phone number.

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Select Settings from the menu options. Under the Account section, tap on Two-Step Verification. If you have already enabled two-step verification, you will see the option to Get Backup Codes. Tap on it. If you have not enabled two-step verification, you will need to enable it first.

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uber allows only one account for one number. you can not open another account with same old phone number.

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We all know that not everyone is comfortable using a phone or an app to call an Uber, Uber CEO Dara Khosrowshahi said during the showcase. Like my mother-in-law and for her, we have a product that's incredibly easy to use. Customers can request a ride by dialing 1-833-USE-UBER.

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Yes, you can delete your account and create a new one. However, you will need to use a unique email and phone number for the new Uber account.

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Tap Delete Your Account at the bottom of the screen After you hit delete your account will be deactivated. If you want to reactivate within 30 days, go to Uber.com and sign in with your same username and password.

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Uber mandates a 30-day period of deactivation before an account can be fully erased, so if you change your mind after following these steps, you have a month to re-activate. After 30 days, however, your account will be erased for good with no way to get it back.

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Updating your phone number if you are logged in with full access to your account:
  1. Navigate to the Account tab (icon of a person).
  2. Tap Profile.
  3. Tap Update next to your existing phone number.
  4. Enter your new phone number.
  5. Enter the six-digit verification code that was sent to your new number.


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To update your name, email, phone number, or password for your Uber rider account:
  1. Open the app menu and tap “Settings.”
  2. Tap the bar that displays your name, phone number, and email.
  3. Tap the detail you want to change and enter the updated information.
  4. Make your updates and click “Save.”


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Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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If you suspect that someone else used your account or there is suspicious account activity, you can contact us at the link below to have us help manually review your account.

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Tap to open the app, go to the menu, choose Settings, scroll down to Set up your family and select the qualifying contacts you would like to add. Once added, the family profile rider will receive an invitation request. Please note: you must have the latest version of the app to use family profiles.

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So, a question may arise in your mind – Does Uber automatically delete inactive accounts? Well, the answer is this: Uber periodically deletes accounts or riders who have not used their accounts for an extended period. They send an email, an SMS, or an app notification before deleting your account.

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After you hit delete your account will be deactivated. If you want to reactivate within 30 days, go to Uber.com and sign in with your same username and password.

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