How do I request reimbursement from Delta?

For refund assistance:
  1. Go to Applying for a Refund on delta.com for online refund information.
  2. Requests for refunds may be submitted to any Delta ticketing location or your travel agent.
  3. Refunds for electronic tickets may be requested by calling Reservations Sales at 800-221-1212.




People Also Ask

Hotel, transportation or meal expenses incurred as a result of a flight disruption within the control of Delta Air Lines may be eligible for reimbursement under Section 12 of the Delta Customer Commitment and Contract of Carriage.

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You can check the refund status online or if you have questions about the amount refunded you can call: 800-847-0578 within the U.S. and Canada. 404-715-5417 within Atlanta, Georgia or outside of the U.S. and Canada.

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As part of our Customer Commitment for customers who book direct on delta.com or the Fly Delta app, Risk-Free Cancellation means that after you've purchased a qualifying eTicket, you have up to 24 hours after booking to cancel it for any reason and receive a full refund with no fees.

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That's unless there were some kind of extraordinary circumstances which gave Delta Airlines no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

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Most airlines allow you to request a refund directly on their websites. Even if you don't think the airline will grant you a refund, it's worth a try.

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If you have discovered there are items missing from your bag, please report the missing property to a Delta representative immediately at 800-325-8224, or 404-209-3043 if the toll-free number is not available in your area.

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Understanding Changes & Refunds
If your ticket is non-refundable, you will see the word “Nonrefundable” next to the cabin name in My Trips. If you do not see “Nonrefundable,” your ticket may be a refundable ticket. Don't forget to protect your trip with Trip Protection.

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The Delta Vacations Travel Protection Plan protects your travel investment if your trip is canceled or interrupted for a covered reason such as injury, illness or death of you, an immediate family member, or a traveling companion or business partner and also includes a Pre-Departure Cancellation Waiver Benefit which ...

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Non-refundable tickets - Consumers who purchase non-refundable tickets are not entitled to a refund unless the airline makes a promise to provide a refund or the airline cancels a flight or makes a significant schedule change.

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To be clear: Refunds are required by law when the airline cancels the flight itself, for any reason, whether in the airline's control or not. If you want a refund and paid by credit card, you must get that refund within seven days. If you paid by check or cash, you must get your refund within 20 days.

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If your flight gets cancelled by the airline, you are entitled to receive either a full ticket refund or a new flight. If the flight is cancelled after you have already arrived at the airport, you are also entitled to care.

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You can call the airline's customer care (You can get their number from your ticket) and ask them about the reason for the cancellation of the flight. Most airlines don't want to disclose the cause, but you should call the airline to ask why the cancellation. If you ask enough, they will probably tell you.

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Start by searching your airline's name with EU261.
You'll need to file the claim with the operating airline responsible for the flight delay or cancelation. It can take some time to get a response from an airline, so give it a few weeks to a month or so before following up if you don't get a response.

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There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.

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