How do I secure my Uber account?


How do I secure my Uber account? Don't share your login details or mobile devices with others. If you receive an email asking for your details from Uber or any other service you use, clarify the issue with their Customer Service. Always hide your password when entering it in a public area. Try to use a different password for every account you have.


Do Uber drivers see your real number?

Both Uber and Lyft use technology that keeps your personal details safe. Even if you need to call your driver before they arrive, your number is hidden. Drivers can take your call, but they can't see your actual phone number.


Does Uber delete accounts?

Uber mandates a 30-day period of deactivation before an account can be fully erased, so if you change your mind after following these steps, you have a month to re-activate. After 30 days, however, your account will be erased for good with no way to get it back.


How do I know if my Uber account has been hacked?

Suspicious activity includes:
  • Trip requests on your account you didn't make.
  • Completed trips on your account you didn't request or take.
  • Phone calls or text messages from drivers about pickup when you did not request a trip.
  • Receipts for trips on your account that you don't recognize.
  • Account changes that you didn't make.


What is my security app for Uber?

Uber now offers more secure authentication. The best way to manage all your 2FA accounts is to use the Authy app. It enables you to have a single mobile app for all your 2FA accounts and you can sync them across multiple devices, even accessing them on the desktop.


What if my Uber account is being used by someone else?

If you suspect that someone else used your account or there is suspicious account activity, you can contact us at the link below to have us help manually review your account.


Can I delete my Uber account and make a new one?

If you delete it yes you can some day create a new one with the same mobile number. You can NOT have 2 accounts with the same number. If you delete it you'll loose any credits you have accumulated.


Why did Uber ask me to verify my identity?

This is to help us verify that the account is yours, and is being used by you or an appointed substitute. You must take a real-time selfie, not a photo of an existing photo – otherwise you risk losing access to your account. You can choose to verify your photo by either a photo-comparison software or by human review.


What gets you banned from Uber?

Exhibiting aggressive, confrontational, or harassing behavior. This includes: Using language, making gestures, or taking actions that could be disrespectful, threatening, or inappropriate.


Can two phones use the same Uber account?

You can use the same account on different devices as long as they are both registered in your name. To switch between devices, open the Uber app and go to Menu > Profile > Uber Accounts. You will then see a list of devices that are registered to your account. Tap on the device you want to use and you're good to go!


How do I contact Uber support about my account?

How can I contact support?
  1. Visit our Help Center.
  2. Contact us by email.
  3. Get phone support in the US: 833-305-4871. Available only for admins. Employees can contact Uber Support.


Are my bank details safe with Uber?

According to Uber, the app is encrypted, so your credit card information cannot be accessed by anyone. In most cases, using a credit card is safer than using a debit card.


What is the biggest scandal about Uber?

At the time, Uber was not just one of the world's fastest-growing companies - it was one of the most controversial, dogged by court cases, allegations of sexual harassment, and data breach scandals. Eventually shareholders had enough, and Travis Kalanick was forced out in 2017.


What annoys Uber drivers?

Avoid these behaviors to ensure a smooth ride for both you and your driver.
  • You don't give a five-star rating, even though your ride was perfectly fine. ...
  • You don't tip. ...
  • You keep them waiting after they arrive to pick you up. ...
  • You cancel at the last minute. ...
  • You put your music on way too loud.


Can I pay Uber with cash?

Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.


Can you be blacklisted from Uber?

There is no set limit of negative ratings before a passenger is banned from their service. If a passenger is blacklisted, they get an e-mail notification.


What is the safest payment method for Uber?

Digital payments help ensure the well-being of you and your driver by limiting unnecessary physical contact. Riders can now prepay for their upcoming trips with Uber Cash, creating a stress-free way to travel. Uber Cash is a balance in your Uber app that works similar to airtime for your phone.


What happens when Uber flags your account?

We will notify you if we detect fraudulent behaviour on your account, explaining the activity that we have detected. Engaging in fraudulent activities, even once, can lead to permanent deactivation from the platform.


Can I have two Uber driver accounts?

Duplicate Account Issues Uber allows only one account per user. Under no circumstances should the driver-partners create more than one account for themselves.