How it works...
- Ask your driver for the ticket of your choice when you board the bus.
- Tell the driver that you'd like to pay with contactless.
- Place your card or device on the card reader on the ticket machine - it's shown with a bright blue sticker.
Paying with contactless is a simple and secure way to pay for tickets without cash. One tap of your contactless card, Apple Pay (now with Express Mode) or Google Pay and you're aboard and ready to go, no need to worry about having the right change.
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You'll be charged the Single fare to the end of the journey of the bus you were travelling on - so please remember to 'Tap off'!
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You tap in and the machine immediately deducts the flat fare. The driver will see you do this and challenge you if you don't. It's a flat fare for a trip of any length and this makes tapping out unnecessary. Indeed flat fares were introduced to make this work.
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Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.
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On the Bus. Pay your full fare to your final destination. Tell the bus driver where you are going and whether you need a transfer and/or a change card.
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If you are waiting at a bus stop and the bus drives past, it is likely it has reached its reduced seating capacity. If the bus does stop, but is near capacity, the driver will only allow one person to board for every person that gets off, so you may need to allow extra time for your journey and be prepared to wait.
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What does the RFID symbol on my card mean? The RFID-looking symbol on a debit or credit card is the EMVCo Contactless Indicator*. It indicates that your card can be used to tap to pay on a contactless-enabled payment terminal.
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