Simply scan your passport and allow our system to match your face to the chip in your passport. Most adults can use the e-gates with an electronic passport from: UK. EEA (European Economic Area)*
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The e-gates require the use of a biometric passport. On arrival and departure, the e-gates can be used by European Union, European Economic Area and Swiss citizens aged 16 and over. For non-EU citizens, the passports will be manually stamped by a border official after using the gates.
Starting June 2019 U.S. passport holders will be able to use the ePassport Gates on arrival in the United Kingdom. U.S. citizens who had previously registered for the UK's Registered Traveller Service (RTS) should now also use the ePassport Gates on arrival in the UK.
British citizens, European Union, European Economic Area and Swiss citizens who are aged 10 or over and holding biometric passports are eligible to use the ePassport gates. ePassport gates are usually marked with this symbol ( ). The ePassport gates do not, however, accept national identity cards.
Use the eGates for quicker entrya British citizen. a national of an EU country, Australia, Canada, Iceland, Japan, Liechtenstein, New Zealand, Norway, Singapore, South Korea, Switzerland or the USA. a member of the Registered Traveller Service.
Everyone who boards an aircraft at Heathrow has to be security screened to UK government standards. Even if you've already been through security checks at another airport, we're obliged to screen you again before you fly from Heathrow.
What to expect on your journey to B or C Gates. If you walk, it will take you about 5-10 minutes to get to B Gates and 10-15 minutes to get to C gates. The transit train is slightly quicker but can get very busy. The transit train makes two stops.