How do travel vouchers work?

A travel voucher is a form used by business travelers to keep track of their travel expenses. At the end of the trip or another convenient interval, the traveler turns in the voucher to a representative of the employer. This allows the employer to compensate the traveler for any out-of-pocket expenses.



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An airline voucher is like a coupon or credit that you may be provided, by an airline. Airline vouchers can only be used for goods or services from the specific airline from which they are given! You may get an airline voucher if your flight is cancelled, or if your flight was delayed.

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So the airline has offered you a voucher, which is perfectly legal, but you'd rather just have the cash. You'll need to proactively ask your airline for a cash refund in writing. The same goes for if you've booked through an online travel agency like Expedia. They are also covered under DoT rules.

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Many experts estimate that a voucher is worth somewhere between a third and a half of its face value. If you ask for cash but an airline offers a voucher, take the voucher only if the face value is at least double the cash offer.

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While credits can be used on as many flights as needed until they're fully used, vouchers can be used only on one flight, with any leftover value going to waste.

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So the airline has offered you a voucher, which is perfectly legal, but you'd rather just have the cash. You'll need to proactively ask your airline for a cash refund in writing. The same goes for if you've booked through an online travel agency like Expedia. They are also covered under DoT rules.

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A: You should receive your PCS entitlement approximately 14 business days from the date you submit your travel voucher.

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Normally, a future flight credit is non-transferrable and therefore must be used by the same traveler it was issued to.

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Transportation Credit Vouchers may be transferred to another passenger, as long as the person whose name appears on the voucher is traveling on the same reservation.

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However, airlines may offer their customers a voucher instead of a refund in such cases. In some situations, a travel voucher may seem more attractive to air travellers than a refund (repayment), as they can use the voucher on future trips with the same airline or other partner airlines to save on ticket costs.

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Block 18a-d: REIMBURSABLE EXPENSES - This is an itemized list for incurred expenses, such as airline tickets, rental car, fuel, public transportation, taxi fare, excess baggage, etc.

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Usually, airlines decide to bump those on an overbooked flight who have fewer privileges such as lower-fare tickets and late bookings. People who booked earlier or paid more for their ticket will usually get to stay on board. Another deciding factor is the type of ticket that was purchased.

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When you return from your trip, you will have to fill out a Travel Voucher (TV) or the form used to present your travel claim for expenses. Remember: Timing is critical - complete and submit the travel claim/voucher immediately, within 5 calendar days, after returning from official travel.

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