How do you ask for special treatment at a hotel?

A week or so before the trip call the hotel and ask to speak to either Guest Services or the GM. Say that you'd like to do something special during your trip for a special occasion and ask about what they can do - bottle of Champagne in the room?, flowers?, etc. Don't ask for anything free.



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Say clearly the dates you want, the room type, number of occupants (adult / kids), extra bed request and whether you want breakfast or not. Don't forget to mention any additional information or special requests. Ask them to confirm your booking. Give them your phone number if you prefer to be contacted by phone.

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Note – An extra blanket, pillow or towels are very normal requests. Some guests may request a bathrobe, more shampoo, floral arrangements, etc. NOTE – not all requests by the guest are for additional/extra items, some are for service e.g.the room to be serviced, shoeshine, laundry to be picked up, etc.

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The three main types of requests guests make at the front desk are reservations, registering, and checking-out. What is the purpose of the group resume book? What kind of information is contained on group resumes, and how does the front desk use such information?

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Requests pertaining to the services in the hotel: Here the guest request would be satisfied by the Front Office department internally. Requests not pertaining to the services in the hotel: Here the guest request would be satisfied by the Front office by contacting the required service provider outside the hotel.

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Ask the hotel for extra amenities, such as stereo to play your romantic music on or even fresh flowers. Some may also offer a butler to provide you two with coffee in bed. In regards to check out, ask them for a late checkout so that you don't have to rush in the morning.

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Making the booking I'd like to book a (single / double / twin) room for two nights, please. I'd like to make a reservation for a (single / double / twin) room for the night of (date), please. Do you have any double rooms left for the weekend? Do you have any double rooms available this weekend?

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Yes, you definitely can stay with your gf in a hotel. There is no such rule that stops you stay in hotel together. May be some hotels ask for you ID to check you guys for your good. You can also book hotel online.

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My first step would be to write an email to the hotel. If there's a 'special requests' box at the time of booking, I also like to pop in a 'so excited to stay with you! ' message referencing a special occasion to tee this up, but mostly I'll send out this email a week or so before.

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