How do you escalate on Royal Caribbean?

Report your issue or complaint with Royal Caribbean by contacting its Post Cruise Guest Relations department. Call 800/256-6649 (514/285-9723 for outside the U.S.). If you prefer written complaints, email it or send a letter to Post Cruise Guest Relations at 1050 Caribbean Way, Miami, FL 33132.



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3-1-1 Liquids Rule So the 3-1-1 rule is the TSA's quick reminder: 3 ounces, 1 quart bag and 1 bag per traveler.

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13 Tips for Finding Cheap Cruise Deals
  1. Don't Wait for Last-Minute Cruise Deals on High-Season Sailings. ...
  2. Hunt Down Shoulder Season and Repositioning Cruise Deals. ...
  3. Use Cruise Critic's Deal Score to Know When a Deal is Really a Deal. ...
  4. Bundle Up for the Best Cruise Deals. ...
  5. Ask for a Price Drop Credit When Cruise Fares Change.


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According to an extensive study that followed price drops in the cruise industry, Thursdays may be the best day to book a cruise. Prices associated with travel are always in flux due to supply and demand, so the prices of a cruise can change daily. Prices could spike on a Wednesday and drop, well, on a Thursday.

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Our Best Price Guarantee lets you take advantage of a better price within 48 hours from the time you booked— just give us a call or use our online form. You'll receive the difference as a non-refundable onboard credit inside final payment or rate adjustment outside final payment. Was this content helpful?

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Royal Caribbean only lets you order one drink at a time with your drink package. Even though you can get your fill of drinks, you can't order multiples at once.

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Am I allowed to bring alcohol onboard a Royal Caribbean cruise ship? Guests are not allowed to bring beer or hard liquor onboard for consumption or any other use.

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Guests may also bring non-alcoholic beverages as carry-on items on boarding day. Non-alcoholic beverages may not exceed 12 standard (17 oz.) cans, bottles or cartons per stateroom. Milk and distilled water brought on for infant, medical, or dietary use are permitted.

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While surprisingly rare, there are valid circumstances in which a cardholder might legitimately dispute a cruise package purchase. For example, if the cabin differed greatly from what the buyer paid for, a chargeback may be appropriate.

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Here are some tips for writing an effective letter.
  1. Keep the emotion out of your missive, no matter how angry you feel. ...
  2. Include the names of employees who weren't helpful, but also list those who were.
  3. Be clear about the specific source of your dissatisfaction.


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If the ship provides free wifi and internet, then iMessage and FaceTime would be free. Those services are always free from Apple, and you only pay something if you are charged for the internet connection you are using.

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As any seasoned traveler knows, you'll often find lower rates or free add-ons as the departure date approaches and the cruise line works to fill the ship.

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If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625.

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The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.

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They can help find the best rooms, book services you didn't even know existed and tie all the pieces together on a complicated itinerary. A travel agent can be particularly beneficial if you don't have the time to do all the research yourself, or if you're looking for help in getting the best deal.

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