You can pay inside the app (Credit/Debit) or with cash. Easily request a ride with the Bolt app: 1.
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Using the Bolt app1.2 When using the Bolt app, the user can choose whether he/she wishes to pay in cash or via in-App payment for the transportation service to the driver. Once a payment option has been selected, the user cannot change this.
Bolt charges a 15% to 20% commission from the final price per order depending on the city. Commission fee applies to both cash and card rides and cancellation fees. Commission doesn't apply to tips, bonuses, additional airport or toll fees.
Bolt trip prices are set using the following parameters: Base fare — this is the fare without any other variables included; Distance rate — this takes the trip distance into account and is calculated per kilometre; Time rate — this includes the time taken and is recorded per minute.
Your trust and safety are important to us.Your personal details aren't for sale. When you pay with Bolt, your financial information is encrypted and stored securely in compliance with PCI regulations. Shop easy knowing retailers do not have access to sensitive information.
We want to assure you that it is 100% safe to pay with card for your Bolt ride. We do not store any payment information on our platform, so you don't need to worry about anything getting lost or stolen.
How to schedule a ride. You can reserve a Bolt ride for any time, up to 3 days in advance. Whether it's a late-night flight, an important event, or something you can't miss — this feature's for you! Scheduling a ride takes less than a minute, and there are several ways to do it.
Cancellation fees are applied in the following situations:The driver cancels the trip request after waiting for the passenger for more than 4-8 minutes, depending on the market.
Paid wait time fee is a per-minute charge which starts a few minutes after a driver arrives at your location and continues until the driver starts the trip. This fee helps to compensate for the driver's efforts and time spent waiting. If your trip is cancelled, you won't be charged for the waiting time.