Confirming the vehicleWhen you see your driver's vehicle at your pickup location, confirm that the license plate number displayed in your app matches the actual vehicle. Drivers will often ask your name before starting the trip.
People Also Ask
Uber riders don't have to have the app on their phone to request a driver. Riders can now call to book a ride on-demand or schedule one ahead of time.
The proper etiquette (that nobody follows) is for the rider to identify themselves first, by saying “Uber for PaxName?” Followed by the driver saying “yes, I am DriverName.” The passenger has all the driver's info on the app: the car type, the license plate, a picture of the driver, and a driver name.
Riders can now add favorite drivers to their app. Once they select the Reserve features, riders will have the option to select one of their “favorite drivers.” These favorite drivers will be offered to them first. Uber stressed that drivers aren't penalized for opting not to take the ride.
Some regulations require you to display a sign or sticker that helps riders identify that you are a rideshare driver. To help with this, we provide a removable Uber sticker to be displayed on your vehicle whenever you're online (where required).
How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.
Can You Request a Female Uber Driver? No, you cannot request a driver based on gender, neither male nor female. Though female passengers may be more comfortable with a female driver, especially at night and in a deserted or unfamiliar area, it can be discriminatory to ask for a female driver only.
Your ride is confirmed once you receive your driver details. Reserve is available in select cities. ³ Wait time varies based on the vehicle option you select.
How do I apply my Free Ride Credit to my first Uber Ride? No worries. It's all automated. Your Free Uber Ride discount (up to $5 to $10 or other value depending on the country you choose when creating your account) will automatically apply to your first Uber ride.
Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.
Uber will actively monitor all active cars at the time requested to find a ride for you but cannot guarantee a ride. In big cities and busy areas, there will likely be cars available throughout the day and night, but in the exceptional case that no drivers are available, you will be notified immediately.