How do you use contactless card in shops?

Tap or hold your contactless card near the Contactless Symbol on the checkout terminal. You may be asked to enter your Personal Identification Number (PIN) or sign for debit card transactions. If a contactless terminal isn't available, just insert or swipe your card.



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No PIN or signature is typically required when using contactless payment, so if your card is lost or stolen it could be used by someone else without easy detection.

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Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.

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If you have two contactless cards in your purse or wallet and hold it over the reader, the payment will normally be rejected. However, to be safe you should remove the card from your purse or wallet before using it - as you would for any other payment.

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