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How do you use Shinkansen tickets at gate?

When boarding directly from a Shinkansen station, please insert your tickets into the Shinkansen ticket gate prior to boarding. Your tickets are required for on-board ticket checks and exiting the station at your destination. Please do not lose or forget to take your tickets.



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With a JAPAN RAIL PASS, you can go through the automatic ticket gates. Many JR stations have automatic ticket gates. When going through the gate, insert the JAPAN RAIL PASS into the slot. After passing through the gate, do not forget to pick up the PASS after it comes out on the other side.

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Scan the QR code on your JR Pass with the scanner on the 'Reserved Seat Ticket Machine' or enter the reservation number written on your JR Pass. Then enter your passport number. Enter your preferred departure time and destination and then choose your train.

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Even the Shinkansen (bullet trains) are equipped with several non-reserved seats cars that you can ride with your JR Pass, without booking ticket. However, it is recommended to book a seat in the Shinkansen when traveling during Japan's national holiday's periods.

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Some trains might have a stop as brief as 1 minute, while others might stop 5 to 10 minutes due to waiting for other Shinkansen to pass. Regardless, arriving at the platform about 15 minutes before the departure time provides ample mental and physical preparation.

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I'm using JR pass and reserved seats, what if I were to miss the train, can I change to the next train on the spot? Hi there, If you miss a train you have a reserved seat for, then you are allowed to board the next train and take a non-reserved seat.

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All Shinkansen trains are covered by the JR Pass. The Nozomi and Mizuho high-speed trains (Tokaido and Sanyo lines) are also included, subject to purchase of a special complementary ticket. JR Pass holders wishing to travel free on these lines can board local and semi-fast trains.

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Pick up your tickets from a ticket vending machine at the Shinkansen transfer entrance. First insert your ticket into the Shinkansen ticket gate, then touch your registered IC card. The fare for the conventional line will be deducted from the balance on your IC card.

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The official rule is that you can still travel but have to use a non-reserved seat. Though JR Staff generally will issue new reservations for you if a train is not crowded. There is no penalty for missed trains or for re-booking a ticket.

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When boarding directly from a Shinkansen station, please insert your tickets into the Shinkansen ticket gate prior to boarding. Your tickets are required for on-board ticket checks and exiting the station at your destination. Please do not lose or forget to take your tickets.

MORE DETAILS

When boarding directly from a Shinkansen station, please insert your tickets into the Shinkansen ticket gate prior to boarding. Your tickets are required for on-board ticket checks and exiting the station at your destination. Please do not lose or forget to take your tickets.

MORE DETAILS

You are still allowed to carry on two pieces of baggage weighing 30 kg or less and with total dimensions of 250 cm or less and a maximum length of 200 cm. However, you need to reserve a seat with an oversized baggage area or a seat with an oversized baggage compartment if you intend to travel with oversized baggage.

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Some trains do not have non-reserved seats (all seats are reserved). There are no Green Cars on most “HIKARI” and “KODAMA” trains on the Sanyo Shinkansen Line (Shin-Osaka—Hakata), or on Series 800 trains on the Kyushu Shinkansen Line.

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If you calculate that your travel costs will be lower if you buy individual tickets for each journey, then it's not worth buying a JR Pass. However, if you take into account journeys on Shinkansen high-speed trains or other means of transport, the savings you make become substantial.

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Yes you can change your reserved tickets at any time. Just go to the ticket window at any JR station and tell the staff you wish to make a change.

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All seats on shinkansen trains can be turned by 180 degrees, allowing travelers to always face forward. The seats are turned by the staff at the terminal stations, but can also be turned by passengers, for example, to create a group of four or six seats facing each other.

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Eating and drinking on Japanese trains You should eat on trains only when taking a long-distance train, such as the Shinkansen. These types of trains have a tray and cup holder at every seat, and snacks are sold from a vendor trolley. When taking this type of train, it is also acceptable to bring your own food.

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Time of the day Shinkansen is generally more crowded in early morning and evening when people move to other cities after work and sightseeing.

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In the event of a suspension in services or a delay of 2 hours or more, we will refund the amounts determined below to the credit card used to make payment.

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