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How does Disney care for their employees?

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.



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In March 2017, the Department of Labor found Disney guilty of forcing employees to pay for costumes out of their own pockets. As a result, many Disney World employees made less than the minimum wage. The Labor Department investigation also found Disney failed to compensate employees properly for overtime.

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Senior Contributor. I cover the intersection of business, psychology and gender. The Walt Disney Company owes female workers more than $150 million in wages, according to motions filed on Friday in a California lawsuit.

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“Working for the Mouse,” a study by Occidental College and the Economic Roundtable published in February 2018, found that 11% of Disneyland employees reported experiencing homelessness in the previous two years, 68% were food insecure and 73% said they do not earn enough for basic living expenses.

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Whether they are working directly in one of the parks or they're at one of the resort hotels or Disney-owned shops in Downtown Disney or Disney Springs, they receive a pass that will allow them to enter any of the Walt Disney World or Disneyland theme parks for free.

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“We're grossly, grossly underpaid for the hours that we work and the heavy lifting, it's like warehouse and driver work. A lot of us have the same story in not being able to afford the cost of living on the pay that we make,” said Penson. “A lot of Disney workers are barely squeaking by.

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The Five Keys—Safety, Courtesy, Inclusion, Show and Efficiency—serve as the basis on which all Cast Members make decisions to provide the greatest hospitality to Guests. The Five Keys are also the most valued standard for Oriental Land Co., Ltd.

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To support this decision-making process, adventure guides are trained on Disney's Four Keys Basics, in priority order: Safety, Courtesy, Show and Efficiency.

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According to Disney Careers, their company values are optimism, innovation, decency, quality, community, and storytelling.

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Many Cast Members were laid off during park closures, and while some were called back to work, others lost their jobs permanently. This staggering two-year drop in employment led to Disney's smallest reported workforce since 2015. The significant staff shortages were felt by guests since parks reopened.

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The Walt Disney Company pays its employees an average of $23.19 an hour. Hourly pay at The Walt Disney Company ranges from an average of $15.61 to $46.63 an hour.

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Although Disney has competitive programs like the Disney College Program, many locals and Disney-lovers alike are easily able to land a position with the company as long as they have the proper experience. The hiring process is like that of many other theme park jobs.

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A cast member (or CM) is a Disney employee that works at Disney Parks or at the Disney Store. Cast members have various jobs, such as watching over security (telling people the safety rules of rides and attractions, for example), tending to rides and attractions, and playing Disney characters.

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If you have a strong resume and good soft skills, it's easy to get a job at Disney. You need to find the positions that suit you best and make sure you have the right experience. Some people enter a Disney college program, which means you can intern for the company. Many interns end up working full-time later on.

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How much does a Walt Disney World Cast Member make? As of Sep 24, 2023, the average hourly pay for a Walt Disney World Cast Member in the United States is $16.79 an hour.

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