Loading Page...

How does e gate work?

How to use EPassport Gates? ePassport gates are automated and, instead of a border force officer, passengers are identified via a passport reader and camera, which checks the 'chipped' passport. Passengers will need to follow the signs to the ePassport gates and join the queue.



An eGate (electronic gate) is an automated self-service barrier that uses biometric technology to verify a traveler's identity against the data stored in their ePassport. The process begins when you place your passport's photo page onto the glass scanner at the gate's entrance. The system reads the digital chip inside your passport to retrieve your official photograph and personal details. Simultaneously, a high-definition camera at the gate takes a live "biometric" photo of your face. Sophisticated facial recognition software then compares the live image with the one from your passport chip, analyzing unique facial features such as the distance between your eyes and the shape of your nose. If the images match and the system confirms you are not on any high-risk watchlists, the physical barrier—usually a glass gate or turnstile—automatically opens to allow you through. In 2026, these gates are highly efficient, typically taking only 10 to 15 seconds to process a passenger. If the system fails to verify your identity (which can happen if you are wearing heavy glasses or a hat), a Border Force officer is alerted to conduct a manual check at a nearby desk.

People Also Ask

The e-gates require the use of a biometric passport. On arrival and departure, the e-gates can be used by European Union, European Economic Area and Swiss citizens aged 16 and over. For non-EU citizens, the passports will be manually stamped by a border official after using the gates.

MORE DETAILS

When leaving Dubai, your passport will be stamped again to show your departure from the country. This stamp will typically indicate the date of your departure, as well as any fines or penalties that you may have incurred during your stay.

MORE DETAILS

Airline staff will need to check your passport either at the time of check-in or at your gate. To check in at a kiosk you will need one of the following: Confirmation number (usually sent via email if ticket is purchased online or through a travel agency)

MORE DETAILS

Copies of All Identification Documents
Keep a hard copy of your documents in your carry-on and each checked bag of luggage with which you are traveling, in case any of them go missing during the trip. These copies can help you in multiple situations.

MORE DETAILS

Leave Your Passport at the Hotel Although your passport is required as an ID when travelling abroad, you don't really need to carry it around with you everywhere. Consider moving around the city with your driver's license instead, and leave your passport behind in the hotel safe.

MORE DETAILS