How does easyJet rank?

easyJet is Certified as a 4-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage / seat charges, buy onboard food & beverages, cabin cleanliness, and service rating is for cabin and ground staff.



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EasyJet - Outshining Ryanair in Three Key Aspects When it comes to pros, EasyJet holds a significant edge over its major rival, Ryanair, in three crucial areas: carry-on allowance, flight departure times, and overall comfort. Firstly, EasyJet provides its customers with greater freedom regarding carry-on policies.

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EasyJet has cancelled around 1,700 flights during the peak summer months, out of a total of 90,000 scheduled services.

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In terms of on-time performance, easyJet performs in line with some of Europe's top airlines, such as Ryanair (>92%), Aeroflot (>92%), or KLM (>90%). On average, easyJet achieved a punctuality level of 91.6% from February to June 2021.

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The most unreliable airlines in the United Kingdom easyJet received 10,494 complaints over a 12-month period and only managed to resolve 54% of them. The second most unreliable airline was another one with its headquarters at Luton Airport: TUI, the UK subsidiary of the German TUI Group.

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Limited focus on premium services: EasyJet's low-cost business model does not offer the same range of premium services as some of its competitors, such as business class seating or in-flight meals. This can limit its appeal to some travelers, particularly those prioritizing comfort and luxury.

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Delta Airlines is the best airline to choose for overall reliability. Based on our AirAdvisor Reliability Score, this carrier tops the list in this category for both 2022 and 2023.

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Both Ryanair and EasyJet uniquely use one genre of plane, 737 and a320 family respectively. All employees: pilots, mechanics, flight staff etc therefore solely require training for that one vehicle. Both training costs and even more valuable – the currency of the low-cost – time, is drastically saved.

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“With over 3,000 responses on a recent poll I posted, 77% said that easyJet had the best customer service, followed by Ryanair at 15% and Wizz Air at a mere 9%. However, by adding Tui and Jet2 into the mix, easyJet slipped down to third place after Jet2 – who stormed ahead – followed by Tui.”

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  1. 1 British Airways58%
  2. 2 Emirates49%
  3. 3 Virgin Atlantic46%
  4. 4 EasyJet46%
  5. 5 TUI Airways44%
  6. 6 Qantas39%
  7. 7 Jet2.com38%
  8. 8 Singapore Airlines37%


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EasyJet cancels thousands of flights this summer due to congestion in Europe's skies. The airline denied that it was a return to the chaos seen last summer due to staff shortages. Thousands of holidaymakers could face disruption this summer after easyJet axed around 1,700 flights from July to September.

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According to Easyjet's latest on time performance, there were 1094 flight departures over 24 hours, 78.43% of which departed on time.

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Fully agree with other posters, EasyJet are usually VERY strict on carry-on sizes. If your bag does not fit in the sizing cage, it goes into the hold and you are out of pocket, period. It is highly advisable to get a new bag.

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Here are the ten worst airlines, according to travelers in the United States: American Airlines: 2,183 flight problems and 6,491 reported complaints. United Airlines: 1,583 flight problems and 5,135 reported complaints. Spirit Airlines: 1,102 flight problems and 3,206 reported complaints.

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EasyJet is gradually building a reputation for being unpunctual. They currently sit at the top of flight delay and cancellations rankings with 1,857 cancelled flights and 1105 delayed flight in the last year.

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Frontier Airlines This airline only had 66.1% on-time flights in 2022. Additionally, 30.86% of all scheduled flights were delayed, and 2.87% were canceled. What is this?

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About 180,000 travellers will be affected by EasyJet cancelling 1,700 summer flights in 2023.

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