EasyJet - Outshining Ryanair in Three Key AspectsWhen it comes to pros, EasyJet holds a significant edge over its major rival, Ryanair, in three crucial areas: carry-on allowance, flight departure times, and overall comfort. Firstly, EasyJet provides its customers with greater freedom regarding carry-on policies.
It's official: Jet2 is your favourite short-haul airline. Almost 30,000 readers voted in the 2023 Telegraph Travel Awards, with the Yorkshire-based airline trouncing the likes of British Airways (which finished 12th), EasyJet (10th) and Ryanair (22nd).
“With over 3,000 responses on a recent poll I posted, 77% said that easyJet had the best customer service, followed by Ryanair at 15% and Wizz Air at a mere 9%. However, by adding Tui and Jet2 into the mix, easyJet slipped down to third place after Jet2 – who stormed ahead – followed by Tui.”
“Jet2.com has distinguished itself as the pick of the pack, with passengers not only praising its excellent customer service and value for money but also rating the boarding experience and cabin cleanliness highly. Proof that it is possible to have great customer service at a good price.”
The most unreliable airlines in the United KingdomeasyJet received 10,494 complaints over a 12-month period and only managed to resolve 54% of them. The second most unreliable airline was another one with its headquarters at Luton Airport: TUI, the UK subsidiary of the German TUI Group.
While the airline does fly to some main airports, the majority of its flights operate to and from cheaper secondary airports. These airports charge a lot less for things like slots, parking, and airport fees, so Ryanair can afford to offer low fares on these routes.
The oldest aircraft in Jet2's current fleet are its eight examples of the Boeing 757-200. While these larger twinjets provide useful extra capacity on high-demand routes, their days appear to be numbered. Indeed, their average age is a mighty 32.2 years old.
Jet2 provide good package holidays with lots of variety in places and hotels. Jet2 provide good package holidays with lots of variety in places and hotels. Customer service of Jet2 is always a very high standard. Prices of Jet2Holidays always seem to be the best compared to other package holiday companies.
A graphic of Wallethub's 2023 airline ranking. In terms of other key findings, Delta Air Lines was named the most reliable airline, while the least reliable was Frontier Airlines.
Ultra-low-cost carrier (ULCC) Wizz Air is expecting its capacity to be reduced next year due to a global issue with Pratt & Whitney-manufactured engines. It comes after the Budapest, Hungary-based airline canceled some flights this month and expects to cancel more next month due to the engine problems.