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How does Southwest check in work?

Flight Check-In Online Beginning 24 hours prior to departure, from Southwest.com® or the Southwest® app, select “Check in.” Enter the confirmation number and first and last name of a Passenger on the itinerary, and click “Check in” (for desktop) or “Retrieve reservation” (for the Southwest app or mobile website).



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All passengers included on your reservation will receive priority boarding (meaning Southwest will automatically reserve a boarding position 36 hours prior to the flight, though you and passengers on your reservation will still need to check in within 24 hours of scheduled departure to retrieve your boarding passes).

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Customers who purchase an Anytime fare will automatically be checked in to their flight 36 hours prior to scheduled departure—that's 12 hours before our traditional 24-hour check-in. You will receive an earlier boarding position, improved seat selection, and earlier access to overhead bins.

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At Southwest, we let you sit where you like. We don't assign seats on our flights, so feel free to sit in any available seat once you board the plane. We have a quick, easy, and efficient boarding process. Look at your boarding pass to find your assigned boarding group (A, B, or C) and boarding position (1 - 60).

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How much does Upgraded Boarding cost? Upgraded Boarding pricing starts at $30 per segment, per Customer, based on the popularity and length of each flight segment. A credit card must be used for the purchase of Upgraded Boarding.

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Re: Saving Seats Unfortunately, there's no policy to enforce. Officially, Southwest has no policy for or against seat saving, and in practice actively allows it. Reps will even suggest that passengers save seats for later boarding companions.

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If someone on your reservation has A-List status, Southwest will automatically reserve boarding positions for the entire group 36 hours before departure. Likewise, you can purchase Business Select fares to guarantee A1-A15 boarding positions -- but these fares are often rather pricey.

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Yes! Group Passengers can check in on Southwest.com and reserve their boarding positions beginning 24 hours prior to departure. The online check-in process for Group travel is slightly different than you may be used to for non-Group travel. Go to Southwest.com and click Check In to reserve your boarding positions.

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Re: Airport Checkin Required? This usually occurs if you book a special fare such as a senior or child fare that requires age verification. I think it's also possible if all standard boarding positions have already been assigned and the system can't assign you a position.

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Boarding positions will be reserved for Customers with EarlyBird Check-In. That said, in order to pass through the security checkpoint, you will need to retrieve your boarding pass online or at the airport at your convenience as early as 24 hours prior to scheduled departure.

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Your carryon can be no bigger than 24” (L) + 16” (W) + 10” (H). If it's bigger than those dimensions, it will need to be checked. Where can I store my carryon? You must store your carryon in the overhead bin.

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Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.

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If you have a B group boarding position, the chances are good that you'll still be able to get a window or aisle seat or find 2 seats together if you're traveling with a companion. Hot Tip: If you are in the B group (or even one of the first numbers in the C group), head to the back of the plane.

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Purchase Upgraded Boarding
You can purchase a Southwest Upgraded Boarding — and guarantee an A1 through A15 boarding position — starting 24 hours before departure. The cost is variable and starts at $30 per flight segment, reaching as high as $80 per segment.

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Southwest assigns boarding positions rather than seats
  • You'll either be in group A, B, or C, with A being allowed to board first, B being allowed to board second, and C being allowed to board last.
  • You'll be given a specific number within that range, which determines the order in which you can board within each group.


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Southwest Airline's boarding method – no assigned seats, no assigned order – proved to be the fastest, at 14.07 minutes, which was a whopping 47 percent faster than back-to-front.

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The law prohibits air carriers from denying a revenue passenger traveling on a confirmed reservation permission to board, or involuntarily removing that passenger from the aircraft, once a revenue passenger has checked in for the flight after the check-in deadline and had his or her ticket scanned.

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