How early should I arrive at DFDS ferry Dover?

In high season and during the holidays, we advise customers to allow at least 120 minutes prior to departure to pass through all controls. More information regarding check-in can be found here. All passengers must present relevant documents upon arrival to the terminal for check-in.



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In high season and during the holidays, we advise customers to allow at least 120 minutes prior to departure to pass through all controls. More information regarding check-in can be found here. All passengers must present relevant documents upon arrival to the terminal for check-in.

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Are ferries usually on time? Yes! Please note that the schedules indicate departure times. We recommend that you arrive at the terminal at least five minutes prior to the scheduled departure in order to board.

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Take A Picnic DFDS state that you are allowed to take your own food and soft drinks on board to be consumed in your cabin (no alcohol).

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Prohibited items
  • Hazardous materials (CFR Title 49, Parts 170-180)
  • Explosives or incendiary devices (CFR Title 33, Part 6)
  • Chemical, biological or radiological agents or devices (CFR Title 33, Part 6)
  • Unlawful or illegally possessed firearms (RCW, Chapter 9.41)
  • Illegal fireworks (RCW, Chapter 70.77)
  • Acetylene tanks.


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Anyone who refuses a screening or inspection will not be allowed on board a ferry.

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If you miss your ferry due to delays at the port or problems with the ferry operator, you'll usually get put on the next available boat.

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If you are running late and are likely to miss your ferry, we suggest proceeding to the port to see if the ferry company will allow you to change the ticket to a different day or departure time. Keep in mind that if you do miss your ferry, the tickets are non-refundable.

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Priority boarding is available on our Dover to Calais and Dover to Dunkirk routes and is the best way to start your holiday. You'll be one of the first set of passenger vehicles to board and disembark, leaving you more time to relax onboard or driving towards your destination.

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The car deck is off limit during the crossing, so remember to bring all your luggage with you that you will need onboard. Our local colleagues will gladly help you with any questions. Please note that all passengers of our ships must be accommodated in cabins, and camping on the ship is not allowed on all routes.

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Also included are coffee, tea, milk and juices. From 7:00 am the breakfast buffet will be open for you and it will be covered until the ship is docked.

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Some ferry companies allow you to board by simply showing your booking confirmation email, which includes your personal details and your reservation code. You can either show the email on your device (phone, tablet) or print it out and bring it with you.

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Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.

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Yes - Travel up to 72hrs before/after your booked crossing time.

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While on the ferry, especially during a long trip, you would most probably like to move around freely without having to drag your baggage with you everywhere. Most ferries have designated luggage areas, where you can store your belongings.

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How many bags can I bring on the ferry? Walk-on passengers are allowed up to 100 pounds of hand-carried baggage. Passengers are responsible for the handling and safety of their own bags. Baggage carts are driven from terminals and parked on the vessel car deck to offer assistance.

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