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How early to board Shinkansen?

Some trains might have a stop as brief as 1 minute, while others might stop 5 to 10 minutes due to waiting for other Shinkansen to pass. Regardless, arriving at the platform about 15 minutes before the departure time provides ample mental and physical preparation.



Unlike airplanes, you do not need to arrive at a Shinkansen station hours in advance. For a smooth experience, arriving 15 to 20 minutes before your departure is usually sufficient for those with reserved seats. This allows enough time to navigate large hubs like Tokyo or Osaka Station, find the correct platform, and perhaps purchase an "ekiben" (station lunch box). If you have unreserved seats, you should arrive 30 minutes early to join the queue on the platform and increase your chances of finding a seat during peak times. The Shinkansen is famous for its precision; the train will often arrive on the platform only a few minutes before its scheduled departure, and the boarding process is extremely efficient, typically lasting only 60 to 90 seconds. If you miss your reserved train, you can usually take a later train on the same day in the unreserved section.

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Throughout Japan, rush hour typically lasts from 7 AM to 9 AM each morning, and 5 PM to 7 PM each evening. These are the times when many residents and going and coming from secular employment. The morning rush hour tends to be a bit heavier than the evening rush hour.

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When boarding directly from a Shinkansen station, please insert your tickets into the Shinkansen ticket gate prior to boarding. Your tickets are required for on-board ticket checks and exiting the station at your destination. Please do not lose or forget to take your tickets.

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Pick up your tickets from a ticket vending machine at the Shinkansen transfer entrance. First insert your ticket into the Shinkansen ticket gate, then touch your registered IC card. The fare for the conventional line will be deducted from the balance on your IC card.

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When boarding directly from a Shinkansen station, please insert your tickets into the Shinkansen ticket gate prior to boarding. Your tickets are required for on-board ticket checks and exiting the station at your destination. Please do not lose or forget to take your tickets.

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You should eat on trains only when taking a long-distance train, such as the Shinkansen. These types of trains have a tray and cup holder at every seat, and snacks are sold from a vendor trolley. When taking this type of train, it is also acceptable to bring your own food.

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Some trains do not have non-reserved seats (all seats are reserved). There are no Green Cars on most “HIKARI” and “KODAMA” trains on the Sanyo Shinkansen Line (Shin-Osaka—Hakata), or on Series 800 trains on the Kyushu Shinkansen Line.

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I'm using JR pass and reserved seats, what if I were to miss the train, can I change to the next train on the spot? Hi there, If you miss a train you have a reserved seat for, then you are allowed to board the next train and take a non-reserved seat.

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Do Shinkansen tickets sell out? Yes, especially for weekend travel and during peak seasons, Shinkansen services can be fully booked. In this case, it may be possible to ride with a non-reserved seat ticket, if you are willing to stand for the entire journey!

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The high speed railway is called the Shinkansen and is known for its safety and reliability. In addition, the Shinkansen is well known for punctuality. As a matter of fact, the average delay of trains is less than one minutes every year.

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In the event of a suspension in services or a delay of 2 hours or more, we will refund the amounts determined below to the credit card used to make payment.

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You can lock your things in place with an IC card — such as Suica or Pasmo. You will also need to reserve certain seats to be able to put your things in the baggage compartment. Note: This is only available in some cars on the Nozomi, Hikari, and Kodoma Shinkansen services.

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You may bring up to two pieces of baggage on board free of charge. For each bag the total of the length, width and height must not exceed 250 centimetres, the length must not exceed two meters and the weight must be no more than 30 kilograms.

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Flammable liquids, high pressure gases, and flammable solids that can be purchased normally at shops (alcohol, cosmetics, medicines, hair spray etc.) can be brought aboard if they are limited to two liters or within two kilograms including the weight of the container and are under two kilograms.

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Does the JR Pass cover Nozomi and Mizuho trains? The JR Pass is valid on all Shinkansen services in all the Shinkansen lines, except for the Nozomi and Mizuho services on the Tokaido and Sanyo Shinkansen lines. You will not have access to the trains with the fewest stops on the Tokaido and Sanyo lines.

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Use the bullet train Tokaido Shinkansen to travel to Mt. Fuji right from the heart of Tokyo. On the left side, you will see mesmerizing Sagami Bay, and on the right side the symbol of Japan, the highest summit of the country, perfectly symmetrical Mount Fuji.

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The main difference here is that the Nozomi stops at the least amount of stations, the Hikari only at the most important stops and the Kodama at each stop along the way. This way business people can travel fast from meeting to meeting, while tourists can get off at their desired stop, like Mt. Fuji!

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Passengers can buy Shinkansen tickets from ticket counters, ticket machines or online. Foreign visitors are entitled to buy a JR Pass, which offers unlimited access to all Shinkansen trains. The JR Pass is great value for money, covering unlimited journeys during its validity.

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