How far back do airlines keep passenger records?

In the US, PNR data obtained from commercial carriers is stored in the Automated Targeting System. Just as in the EU, PNRs are depersonalized after six months. In five years, records are moved to a dormant database where they remain available for another ten years — for security purposes only.



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Airlines record information for each passenger who books or checks in for a flight, including the date the reservation was made, the passenger's contact details and baggage information. This information is called the passenger name record (PNR).

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In accordance with the underlying statutory framework (49 USC Chapter 441) and as described in the applicable SORN, the information maintained in the aircraft record is available to the public upon request.

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Typically, airlines will pass the items over to the lost and found department at the arrival airport. The item will be kept for a 90-day holding period, after which, it will be donated to charity, or a place for sale – in some cases, the item will be destroyed if unclaimed after the holding period.

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If all else fails and you can't find that flight confirmation email anywhere, you're going to want to go directly to the airline. Calling and speaking with a representative on the phone is your best bet.

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How To Find My Flight Number? You can locate your flight number on your flight ticket, boarding pass or booking confirmation. You can also contact your airline via the customer service hotline or help desk. Information desks available at airports can help you as well.

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While cabin crew can't see how much you paid for your ticket, they are able to see if you're a frequent flier with the airline and, if so, your status.

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Items submitted into the PAP Lost and Found are held for up to 30 days at the JFK Police Desk, located within Building 269. Items can be released 24 hours a day, 7 days a week.

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Such recorders are fitted with locator beacons. These broadcast their location for up to 30 days, even when submerged as deep as 6,000 meters (20,000 ft) underwater, which increases their chance of being found.

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Record locator are sometimes called as reservation number or most commonly PNR(Passenger Name Record). This should be seen in your e-ticket either on the right or left top corner. Sometimes you may find GDS PNR if you have booked via a travel agency.

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Airlines can schedule multiple flights with the same flight number on the same day (sometimes on the same route and sometimes on different flight segments). This varies by carrier.

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