If you wish to withdraw the refund from your Ryanair Wallet back on to your original form of payment, this can be done in one click and will be refunded to your original form of payment within 5 working days.
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If you wish to apply for a refund, you must complete our customer verification process by:Downloading, completing and submitting the customer verification form here. Ryanair will then process the refund directly to you.
A Ryanair passenger is entitled to compensation in the event of any of the following: Flight delay: If your Ryanair flight arrived at your destination more than 3 hours later than expected. Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.
If you did not book directly with Ryanair but through an online travel agent (OTA), refunds may take longer, as we need to verify your details first. To verify your details, please: Download, complete and submit the customer verification form here. Ryanair will then process the refund directly to you.
To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).
If your flight has been cancelled or delayed 3 hours or more (on arrival) and is caused by a reason within the control of Ryanair, you may be entitled to compensation, click here. Expenses claims will not be accepted for delays less than 2 hours.
Customers who wish to submit expenses for travel/transport/or refreshments or a compensation claim following a flight cancellation or delay over 3 hours on arrival can click below to access the EU261 claim form. We aim to process your claim within 10 days.
That may be because of the large number of flight cancellations and delays, as the airline industry has struggled to keep up with the post-pandemic demand for travel. On average, 1 in 5 flights arrived behind schedule as of July 2022.
If you arrive at your domestic destination 2+ hours later than your original arrival time, international destination 4+ hours later than your original arrival time, or if the airline does not make substitute travel arrangements for you, you will be compensated for 400% of your one-way ticket price or a $1,550 maximum.
Our data indicates that there were 10 Ryanair flights delayed by more than 3 hours over a 24-hour period. 0.40% of domestic flights and 0.31% of international flights were delayed more than 3 hours.