How long does it take to get a Railcard online?

Please allow up to 5 working days for your Railcard application to be reviewed and approved. You cannot travel on discounted tickets until you have received your Railcard.



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If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.

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In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.

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Digital Railcard can be bought online only. Please click on 'Buy Now' on the website homepage to get started. When you get to the question 'Choose the type of Railcard you would like', select 'Digital' and follow the instructions on the screen to continue with your purchase.

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Please allow up to 5 working days for your Railcard application to be reviewed and approved. You cannot travel on discounted tickets until you have received your Railcard.

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Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.

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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

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At a station You can also apply for your Railcard by visiting any staffed station ticket office within the Network Railcard area and get your Railcard on the same day! Just be sure to allow yourself plenty of time between purchasing your Railcard and before you need to depart for your journey.

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Yes. You can use your Railcard with Anytime, Off-Peak train tickets and Advance tickets. However, for all journeys made between 4.30am and 10am Monday to Friday a minimum fare of £12 is payable.

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After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.

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Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.

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You will need to provide a valid passport or UK driving licence or EEA National Identity Card number to prove your date of birth and a digital passport-style photo.

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Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services.

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If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.

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Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.

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The Railcard is for your use only, and provides discounts only on tickets bought for your own use.

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Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

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Your Senior Railcard will save you 1/3 on the cost on the following:
  • Standard and First Class Anytime tickets (Day, Single or Return) ...
  • Standard and First Class Off-Peak and Super Off-Peak (Day, Singles and Return tickets) ...
  • Standard and First Class Advance tickets. ...
  • Some ticket types offered by individual train companies.


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