How long does it take to get compensation from Ryanair EU261?

Customers who wish to submit expenses for travel/transport/or refreshments or a compensation claim following a flight cancellation or delay over 3 hours on arrival can click below to access the EU261 claim form. We aim to process your claim within 10 days.



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Fortunately, thanks to a regulation known as EU261, it's possible for passengers on disrupted flights to claim compensation. In fact, you could be entitled to up to €600 per person after a Ryanair flight cancellation compensation or flight delay compensation.

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If your flight has been cancelled or delayed 3 hours or more (on arrival) and is caused by a reason within the control of Ryanair, you may be entitled to compensation, click here. Expenses claims will not be accepted for delays less than 2 hours.

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If departing from a non-member country, the airline must be licensed in a Member State. The EU recently expanded this rule to include flights departing from the EU to the U.S. and some other countries, and even connecting flights within the U.S. operated by U.S. partners of EU airlines.

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In that case, you are covered by EU legislation under European Regulation EU261, which covers passengers who have experienced a flight delay or cancellation or have been denied boarding due to overbooking. If your flight qualifies, an airline may be required to pay up to $700 in compensation under this law.

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If you did not book directly with Ryanair but through an online travel agent (OTA), refunds may take longer, as we need to verify your details first. To verify your details, please: Download, complete and submit the customer verification form here. Ryanair will then process the refund directly to you.

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To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).

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EU261 therefore continues, for the foreseeable future, to give passengers the same rights that they had previously. This includes rights created by past EU case law (such as the right to compensation for delay created in the controversial Sturgeon case), which will continue to bind lower UK courts.

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EU261 protects passengers traveling to, from and within Europe from delays. Getty Images. In a nutshell, EU261 is a European Union law that protects passengers in the event of flight disruptions such as delays, cancellations, or involuntary boarding denials.

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