The complexity of the operation meant that the first of the passengers was not safely back on solid ground until 3:20 p.m. CT, roughly two hours after the ride had first gotten stuck. It took another hour and 40 minutes for all remaining passengers to be rescued.

While most ride stoppages are resolved within minutes, there have been extreme incidents where riders were stuck upside down for several hours. One of the most notable recent cases occurred in July 2023 at the Forest County Festival in Crandon, Wisconsin, where eight passengers were left hanging upside down on a "Fireball" ride for nearly four hours due to a mechanical failure. In 2018, a similar mishap on the Flying Dinosaur at Universal Studios Japan left 64 riders hanging in a face-down, inverted position for about two hours. In early 2025, an incident at an exhibition in Hyderabad was reported to have left riders upside down for 25 minutes, though officials later claimed it was less than five. These rare but terrifying events are usually caused by sensor trips or mechanical malfunctions. Modern safety standards require rigorous inspections to prevent such "hanging" scenarios, which can pose serious health risks like restricted blood flow if prolonged.