Cathay Pacific Airways is certified as a 5-Star Airline by Skytrax, the international air transport rating organization. This prestigious rating is only awarded to a small handful of airlines worldwide that demonstrate the highest standards of airport and onboard product quality, alongside exceptional staff service. Cathay is frequently praised for its Business and First Class lounges in Hong Kong, such as "The Pier" and "The Wing," which are often cited as the best in the industry. The 5-star rating also reflects the airline's commitment to seat comfort, high-quality in-flight entertainment, and a dining program that emphasizes both international and authentic Cantonese flavors. Even in Economy Class, the airline maintains a high level of "soft service" and cabin cleanliness, ensuring a premium feel across all tiers of travel, which has helped it maintain its top-tier status for decades.