How should I cancel my train ticket?

Amtrak.com or Amtrak Mobile App: Most tickets purchased online can be canceled and refunded online. Phone: Refunds may be processed by calling 1-800-USA-RAIL (1-800-872-7245). Amtrak Stations: Refunds may be processed at stations with Amtrak ticket offices.



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Tickets for unreserved services must be cancelled within 1 hour of purchase. Tickets that remain unused and are not canceled prior to departure are forfeited.

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All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.

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Refund Processing/ Refund - Action Required – Before we can process your refund we may need you to return your tickets. Refund Rejected– We're unable to refund your tickets. This could be because you've scanned your eticket or activated your Mobile Ticket.

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25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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All Fares. Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services). “No Show” Policy: After departure, all fares are non-refundable and cannot be changed.

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Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services).

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In the case of a confirmed counter ticket, online cancellation is allowed up to 4 hours before the train's scheduled departure. If you have a RAC/Waitlisted counter ticket, cancellation is allowed up to 30 minutes before your train is scheduled for departure.

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Flexible tickets (Off-Peak, Super Off-Peak and Anytime tickets) These types of tickets can be refunded online for a fee. You have 28 days from expiry of the ticket to request a refund and return your ticket. If you have a mobile ticket and it has already been activated, you can no longer claim a refund on that journey.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel. If you choose to travel on another day not covered by your original ticket, there is no admin fee to get a refund and rebook your ticket.

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