Under EC 261, you could be entitled to file a delayed flight claim for up to €600 cash flight compensation if… You arrived at your destination more than 3 hours later than planned. You checked in for your flight on time (generally no less than 45 minutes before departure).
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To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).
All flights that are less than 1,500 km (932 miles): 250 euros ($269) per passenger, if you're delayed by at least two hours. Internal EU flights over 1,500 km: 400 euros ($430) per person, if you're delayed by at least three hours.
All flights that are less than 1,500 km (932 miles): 250 euros ($269) per passenger, if you're delayed by at least two hours. Internal EU flights over 1,500 km: 400 euros ($430) per person, if you're delayed by at least three hours.
You'll need to file the claim with the operating airline responsible for the flight delay or cancelation. It can take some time to get a response from an airline, so give it a few weeks to a month or so before following up if you don't get a response.
When flying from the U.S. to Europe, only flights operated by an EU-based airline will be eligible for EU261 flight delay compensation. This means if the operating airline is Aer Lingus, Air France, Iberia, Icelandair, KLM, Lufthansa, SAS, Swiss, TAP, or another EU-based carrier, the EU261 rule will apply.
The amount of flight delay compensation United States travelers can claim varies. There's a maximum of $700 (excluding accommodation and food costs, which airlines may have to cover). But even short delays can incur penalties of $200 or more.
Flights under 1,500 km (932 miles): 250 euro (~$275) if you're delayed by at least two hours. Flights between 1,500 – 3,500 km (932 – 2,175 miles): 400 euro (~$440) if you're delayed by at least three hours. This also applies to any intra-EU flight over 1,500 km.
If you find yourself with a delayed flight due to one of these reasons, ask the original airline if it will pay for a ticket on another airline. The DOT does not require the airline to offer compensation, but it doesn't hurt to ask.
In some cases, international carriers may deny claims based on situations out of their control, such as the aforementioned weather, as well as other issues like labor disputes. In these situations, your only recourse may be hiring legal representation, either through an attorney or a flight delay compensation company.
Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late. Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.
European Unions passenger rights law, EC 261, which obligates airlines to pay for a hotel room and meals if travelers are stranded because of a cancellation or delay.
If your baggage is lost, delayed, or damaged on flights that are covered under EU261, there are protections in place. If your baggage is delayed or lost, you can claim damages up to €1,300 ($1,728 CAD).
There's no official requirement for passengers to receive a refund or reimbursement as a result of a flight delay, though the DOT's delay and cancellation dashboard can help travelers better understand what they're entitled to.
My flight is delayed - am I entitled to money or other compensation from the airline? No. There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed.