Is airport operations a good career?

There is more than meets the eye when it comes to being an airport operations officer. For example, did you know that they make an average of $20.56 an hour? That's $42,773 a year! Between 2018 and 2028, the career is expected to grow 6% and produce 189,200 job opportunities across the U.S.



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By 2025, many airports will implement automated predictive alerts before flight disruption events and business intelligence initiatives to enable based-on-demand operations. Airports are also initiating self-services for a smoother passenger experience.

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Working at the airport can be a rewarding career. It's the perfect opportunity to use your customer service skills while connecting with people from all over the world. It can also be a good way to earn a decent income and all sorts of perks.

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Best Airport and Airline Jobs
  • Ticketing / Gate Agent.
  • Customer Service Representative.
  • Flight Attendant.
  • Aircraft and Avionics Equipment Mechanic and Technician.
  • Air Traffic Controller.
  • Airfield Operations Specialist.
  • Transportation Security Officer.
  • Airline Cargo Handling Supervisor.


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How much does an Airport Worker make? As of Aug 24, 2023, the average hourly pay for an Airport Worker in the United States is $17.16 an hour.

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The average Airport Terminal Services salary ranges from approximately $29,000 per year for Guest Service Agent to $68,651 per year for Human Resources Generalist.

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Typical Requirements and/or Experience Besides a college degree, the study rated as very important a background in public relations, air transportation, business management, engineering, and personnel administration. The airport manager may need to have had experience as an assistant at an airport.

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THE AIRPORT AND ITS COMPONENTS It is customary to classify the several components of an airport in three major catego- ries: airside facilities; landside facilities; and the terminal building, which serves as the interchange between the two' (see fig. 7).

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Unpredictable workplace – Take into account that in an airport you can have sudden changes in terms of schedule. Delays, cancelled flights and passenger issues are part of the game. Even if you perform the same task every single day, the unpredictable element will always be an important factor.

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The most important point to clear up is that airline employees do pay for their travel unless they are commuting for work. Even though they may not be responsible for covering the airfare that you would normally pay to fly, they are responsible for paying the taxes and fees on their tickets.

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Airport workers spend their 9 to 5 in one of the most high-pressure workplaces on Earth (some airport gate agents have even compared it to the stress of working in an emergency room!).

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When the number of flights increases to a level that creates regular and significant flight delays, and infrastructure improvements to manage the capacity are not feasible in the near future, the airport may be declared a Level 3 airport by the FAA.

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While ATC (Air Traffic Control) deals with aircraft movements in the sky, AOCs (Airport Operation Centers) focus on the end-to-end processes considering departing passengers and arriving passengers.

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SKILLS REQUIRED OF AN AIRPORT OPERATIONS AGENT Attention to detail and computer and technology skills are also essential to airport operations agents. Being able to pay close attention to detail establishes the accuracy of the work and safety of the passengers.

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It is a time-intensive and time-sensitive job that demands customer service at all times and can be extremely satisfying for those that truly enjoy what they do. Given below are the pros and cons of working at an airport.

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